ServiceNow Certified System Administrator (CSA)

(Vancouver) Which portal allows you to discover catalogue items and record producers based on their topics and taxonomy?

Which of the following is a way to add an application to a ServiceNow instance for development?
 

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What are the three key attributes of every field?
 

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Enhanced notification preferences enable you to easily change your preferences and choose which notifications you prefer, where and when you want to be notified.

What options are available for users when setting their notification preferences in Next Experience?
 

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What are the possible data source file formats for an import set?
 

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Which field on a Configuration Item (CI) record is recommended for routing Incidents to the appropriate group to resolve CI-related incidents quickly?

The VIP value for a user is set to true on the [sys_user] table. The user is listed as the Caller of an incident.

Which of the following statements are true in a baseline platform configuration?

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An update set is a group of configuration changes that can be moved from one instance to another; however, not everything is captured.

Which of the following are automatically captured in an update set?

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What application/functionality allows you to generate a report by entering a query instead of going through the full Report Designer menu?

Which of the following operation is a record-type access control list that restricts access to reports based on a role?

How is it possible for a non-administrator to develop and deploy applications on the Now Platform?

Which module allows you to customise your instances' banner image, browser tab title and background colour?

Who has access to create, edit or delete sorting criteria in Visual Task Boards?

What do you use to control access to features and capabilities in ServiceNow applications and modules?

A fulfiller has completed all tasks for one of the items in a request, and the tasks are set to Closed.
 

What happens in the workflow?

Which of the following are possible outcomes when coalescing detects a match between a record in the staging table and a record in the target table?
 

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Which of the following business needs can be addressed by Flow Designer?

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What represents a standard and shared set of service-related definitions across the products and platform that will provide prescriptive guidance on service modelling within the CMDB?

When using Manage Developers, what deployment permissions can be assigned to a group or user for a specific application?

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Under which tab within the email notification configuration can you identify if a record insert or update triggers a notification?

Where can fulfillers navigate to find catalogue tasks assigned to them and their groups to fulfil requests?

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Which of the following indicates the type of relationship for the bi-directionally related tables, and the related records are visible from both tables in a related list?

What are the three sections of an Access Control record that must evaluate to "true" to grant access to a resource?

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What are the three reasons to use ServiceNow Mobile apps?

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Which of the following can be used to create configuration items (CIs) in the CMDB?
 

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Which of the following are true statements about workflows?

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How can one user temporarily become another user for testing purposes?

Which field data type adds a report to a form?

Which of the following core table is both a base and a parent table?

Which of the following statements are true about Dashboards?
 

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What minimum role is required to subscribe to or unsubscribe from a Configuration Item?

Which of the following is an example of a CI Class switch?

Where in the Flow Designer can you find information about the actions you add to a flow?

Which of the following are the data visualisation formats in ServiceNow?

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Which of the following should you do before importing data into ServiceNow?
 

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What are the components of the Now Platform Core UI interface?
 

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Which of the following describes creating a field on a table with Form Designer?

Which of the following is true about the CMDB Data Manager?
 

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What does a column in the list interface correspond to in a ServiceNow instance?

Who can contribute if no User Criteria are specified for 'Can Contribute' in a Knowledge Base?