BEV Benchmark upper Unit 8-24

BEV Benchmark upper Unit 8-24

BEV Benchmark upper Unit 8-24


Fichier Détails

Cartes-fiches 500
Langue English
Catégorie Gestion d'entreprise
Niveau Collège
Crée / Actualisé 08.05.2022 / 08.05.2022
Lien de web
https://card2brain.ch/box/20220508_bev_benchmark_upper_unit_824
Intégrer
<iframe src="https://card2brain.ch/box/20220508_bev_benchmark_upper_unit_824/embed" width="780" height="150" scrolling="no" frameborder="0"></iframe>
rent

the amount of money you pay for sth E.g car/flat

die Miete

a search engine

a website which helps you find other websites

Suchmaschine

waste/to waste

material with no use or value/to use too much of something

der Abfall/verschwenden

absenteeism

people taking time off work

Fehlzeiten

a control freak

a person that always wants to control

kontrollsuchtig Person

cutbacks

reductions made in order to save

Kürzungen

to cut down on

informal for reduce

einschränken

to implement

to put into operation

umsetzen

maternity leave

time a mother takes off from work after having a baby

Mutterschaftsurlaub

rush hour

the busiest part of the day when people travel to and from work

Stosszeit

sick leave

absence from work because of illness

Krankheitsurlaub

staff retention

keeping staff in your company for a long time

Halten von Mitarbeiten

staff turnover

employees leaving the company and new ones starting

Mitarbeiterflukuation

to take sb or sth for granted to fail to appreciate

als selbstverständlich

working conditions

the physical situation that someone works in

das Arbeitsverhältnis

after-sales service

the service for customers after they have bought sth

der Kundendienst

advantage

to put you in a better position

Vorteil

benefits

advantages like medical insurance, a company car that employees receive

extras von Firma (Handy/Auto)

cost-effective

good value for the amount of money you paid

kostengünstig

domestic

within the same country

aus dem Inland

disadvantage

to put in a worse position

Nachteil

to justify

to provide a good reason

begründen, rechtfertigen

to offshore

when a company moves part of its activities to another country E.g. call center, factory

etwas in Ausland verlagern

to outsource

to employ companies to do part of your company's work

extern vergeben

pros and cons

advantages and disadvantages

Pro und Contra

the prime

the main or the most

Haupt

business culture

the beliefs and behaviour of a particular company

Unternehmungskultur

to bring in

informal for introducing sth E.g a product (formal to launch)

hineinführen

competitive advantage

having an advantage over your competitors by being better

Wettbewerbsvorteil

customer loyalty

customers that keep doing business with you

Kundenvertrauen

to have confidence

to trust

vertrauen

to have an impact on

to have an effect on

auf etwas auswirken

recommendation

the suggestion to do sth because you think it good

die Empfehlung

a repeat customer

customer who buys again

wiederholende Kunde

revenue

income from doing business (turnover)

Umsatz

a voucher

a piece of paper used to pay for sth

Ein Gutschein

advertisement

an announcement on TV, radio, internet… about a product or job

die Anzeige/Inserat

after-sales service

help given after a purchase has been made

Kundenservice

build long-term

to develop a connection to someone over a long period of time

langfristige

relationship

Beziehung aufbauen