BEV Benchmark upper Unit 8-24
BEV Benchmark upper Unit 8-24
BEV Benchmark upper Unit 8-24
Set of flashcards Details
| Flashcards | 500 |
|---|---|
| Language | English |
| Category | Micro-Economics |
| Level | Secondary School |
| Created / Updated | 08.05.2022 / 08.05.2022 |
| Weblink |
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the physical situation that someone works in
das Arbeitsverhältnis
the service for customers after they have bought sth
der Kundendienst
to put you in a better position
Vorteil
advantages like medical insurance, a company car that employees receive
extras von Firma (Handy/Auto)
good value for the amount of money you paid
kostengünstig
within the same country
aus dem Inland
to put in a worse position
Nachteil
to provide a good reason
begründen, rechtfertigen
when a company moves part of its activities to another country E.g. call center, factory
etwas in Ausland verlagern
to employ companies to do part of your company's work
extern vergeben
advantages and disadvantages
Pro und Contra
the main or the most
Haupt
the beliefs and behaviour of a particular company
Unternehmungskultur
informal for introducing sth E.g a product (formal to launch)
hineinführen
having an advantage over your competitors by being better
Wettbewerbsvorteil
customers that keep doing business with you
Kundenvertrauen
to trust
vertrauen
to have an effect on
auf etwas auswirken
the suggestion to do sth because you think it good
die Empfehlung
customer who buys again
wiederholende Kunde
income from doing business (turnover)
Umsatz
a piece of paper used to pay for sth
Ein Gutschein
an announcement on TV, radio, internet… about a product or job
die Anzeige/Inserat
help given after a purchase has been made
Kundenservice
to develop a connection to someone over a long period of time
langfristige
Beziehung aufbauen
statement when you express dissatisfaction
die Beschwerde
the way customers are looked after
Kundenpflege
Leiter Kundenservice
to reduce the price
Rabatt
to deal with a difficult customer
umgehen mit
unangenehmer Kunde
bringing advantages
rentabel
to give a price for a job or goods
Preisangebot machen
to have a good understanding and relationship with sb
harmonisches
something given for good work/to give money or an advantage
die Belohnung/jmdn belohnen
to pay money regularly to belong to an organisation or to receive a magazine or newspaper
Abonnement
to say the information came from another person
gemäss
a customer that is appreciated
geschätzte Kund
to try to stop something happening (to prevent)
vermeiden
