AVSEC/ERP

• In EU: Zuständigkeit Staat
• Weltweit: Airlines

1. Recruitment
2. Background check
3. Basic Training --> Before aktive OPS
4. Recurrent Training (alle 3 Jahre) --> Active OPS

Pre-employment
Employment (Monitoring und Supervision findet statt)

Supervised / unsupervised

• alle Trainings erfolgreich abgeschlossen bevor unsupervised

Approval

• The content of courses and the trainer shall be specified or approved by the appropriate authority before an instructor delivers any training

CBT / WBT

• may be used with or without support of instructor

Training records

• shall be kept for all persons trained at least the duration of their contract

• Theoretical
• Practical
• On-the-job

Protect

• the confidentiality
• the integrity
• the availability

of

• critical information
• communications technology system
• data used for civil aviation purposes

• Contract of carriage
• Issued by carrier or through authorized agent
• 8 sets of different colors

CH/RA/04530-01 SPX/PHS

CH = Switzerland
RA = Regulated Agent
04530-01 = Standardised Nr from RA
SPX = Security status
PHS = Screening method

how, when and by whom cargo has been secured along the supply chain

7 Security status:
SPX = Secure for passenger, all-cargo and all-mail aircraft
SCO = Secure for all-cargo and all-mail aircraft only --> kein PAX A/C
SHR = Secure for passenger, all-cargo and all-mail aircraft, in accordance with high-risk requirements

8 Received from:
RA = regulated agent
KC = known consignor
AO = aircraft operator

9 Screening method
e.g. XRY, PHS

Verbotene Gegenstände Fracht: 

• Zusammengebaute IED
• Explosives (nicht zusammengebaut) --> OK

Transportation subcontracting, yes if

• Haulier (Spediteur) agreement with regulated agent, known consignor
• Approval of appropriate authority
• Hauler agreement with undersigned haulier

• PHS = Physical hand search
• VCK = Visual check
• XRY = X-ray equipment
• EDT = Explosive trace detection
• EDD = Explosive detection dog
• CMD = Cargo metal detection
• MDE = Metal detection equipment

Regulated Agent and Known Consignor Database

• listet alle RA und behördlich zugelassenen KC in EU und CH auf
• muss regelmässig konsultiert werden, um Sicherheitsstatus von Luftfrachtsendung zu prüfen

1. Sendung öffnen
2. Einzelne Teile der Sendung aus Verpackung nehmen
3. Physisch alle Teile berühren und überprüfen
4. Verpackung überprüfen
5. Wieder verpacken und Sendung schliessen

Air Cargo / Mail Carrier operating into the Union from a Third Country Airport

• Was ausserhalb EU in EU geflogen wird

Drittländer werden wie folgt eingeordnet:

• Certain countries equal to Europe (e.g. USA)
  --> no additional security measures
• High risk countries
  --> additional security measures
• Certain countries
  --> security measures (z.B. SWISS muss jemand beauftragen, welcher nach Dubai geht und überprüft)

National Civil Aviation Security Quality Control Programme

• Develop, implement and maintain NCASQCP
• Performance monitoring to ensure performance standards are consistently and reliable achieved
• Frequency and priorities based on risk assessment
• PDCA

• Audit
  • Announced: Yes mandatory
  • Activity: Desktop, Observation, Interview, Evidence
  • Debriefing: Yes, mandatory
  • Reporting: Yes, mandatory
• Inspection
  • Announced: Yes or no
  • Activity: Observation, Interview, Evidence
  • Debriefing: Yes, mandatory
  • Reporting: Yes, mandatory
• Test
  • Announced: No
  • Activity: Observation
  • Debriefing: Yes, mandatory
  • Reporting: Yes, mandatory
• Survey
  • Announced: No
  • Activity: Desktop
  • Reporting: Yes, mandatory

• Covert or overt trial of an aviation security measure which simulates an attempt to commit an unlawful act

1. Preparation
2. On-site activity
3. Debriefing
4. Reporting

1 / A / FC --> Fully Compliant
2 / B / CI --> Compliant, but improvement desirable
3 / C / FD --> Not Compliant
4 / D / SD -->Not Compliant, with serious deficiencies
N/A --> Not applicable
N/C --> Not confirmed

1. Planning
2. QC-Activity
3. Reporting

A crisis situation is the result of a major internal or external event which impacts upon the Organisation in the context of public safety, staff safety, service continuity, or Organisation reputation and related public confidence.

In some cases, a crisis may be defined as an event that is not directly related to the Organisation but that is linked to its activities and that has substantial public interest e.g. failure of an external supplier.

Crisis management helps organisations to identify potential, impending or actual crises and to respond to them in a coordinated and successful manner.

Effective crisis management plans should ensure that a measured response is provided to staff, the stakeholders and to media

besondere Form der Führung von höchster Priorität, deren Aufgabe es ist, all jene Prozesse in der Unternehmung zu vermeiden oder zu bewältigen, die ansonsten in der Lage wären, den Fortbestand der Unternehmung substantiell zu gefährden oder sogar unmöglich zu machen.

• anderes Ziel (nicht nur Geld machen)
• keine Routine (Situativ reagieren)
• Interesse ist grösser (Fokus intern, extern auf Management)

• Überlebenskrise
  • Liquiditätsprobleme
• Steuerungskrise
  • Unternehmensmanagement
• Veränderungskrise
  • Prozessveränderungen
• Ereignisinduzierte Krise
  • Event, Unfall
• Kollektive Krisen
  • Naturkatrastrophen, Unternehmenskrisen
  • Hier greift Krisenmanagement
• Individuelle Krisen
  • Arbeitslosigkeit
  • Scheidung etc.
• Normative Krisen
  • Geburt
  • Pubertät etc.

1. Command
   • Organisation
   • Krisenstab
   • Infrastruktur
   • Prozesse
   • Checklisten
2. Communication
   • Sender
   • Inhalte
   • Adressaten
   • Kanäle
   • Social Media
3. Care
   • Betreuung
   • Direkt Betroffene
   • Mitarbeitende
   • Kunden
   • Angehörige
   • Logistik

1. Chaosphase --> Notfallmanagement
   • Leben retten
   • Sofortmassnahmen
   • Blaulicht-Organisationen
   • Lead oft bei Polizei
2. Akutphase --> Krisenmanagement
   • Optionen erarbeiten
   • Entscheiden
3. "Back to normal" --> Post Emergency
   • "Aufräumen"
   • Nacharbeitn
   • Lernen
4. "Normal Operation"

Notfallmanagement:

• Handlungsfähigkeit des Systems wiederherstellen. 
• "Was ist zu tun?"
• Hohe Unsicherheit
• Akute Bedrohung
• erfordert schnelles Handeln

Krisenmanagement: 

• Entscheidungsfähigkeit des Systems wiederherstellen.
• "Wie soll es weitergehen?"
• Unentschiedenheit
• Ungewisse Zukunft
• Erfordert Entscheide

• Krise (Gefahr und Chance) bleibt offen, ob die Krise eine positive oder negative Wendung nimmt.