HRM & OB 1: Part 2/2

________refers to whether and individual displays different behaviors in different situations

________ is, if everyone who faces a similar situation responds in the same way.

An observer looks for ________ in a person’s actions. Does the person respond the same way over time?

Under the term ________ we understand the tendency for individuals to attribute their own successes to internal factors and put the blame for failures to external factors.

Attribution Theory: High Disticntiveness

Attribution Theory: Low Disticntiveness

Attribution Theory: High Consensus

Attribution Theory: Low Consensus

Attribution Theory: High Consistency

Attribution Theory: Low Consistency

The tendency to choose to interpret what one sees based on one’s interests, background, experience, and attitudes (we see what we want to see).

The tendency to draw a positive general impression about an individual based on a single characteristic.

The tendency to draw a negative general impression about an individual based on a single characteristic.

The ________ is the evaluation of a person’s characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics.

When we judge someone based on our perception of the group to which he or she belongs.

The ________ essentially says that a belief not yet realized, but strongly held and internally affirmed, will in fact become true.

The ________ holds that having expectations for others helps them realize their potential

Rational decision making follows a six-step rational decision-making model:

Name seven common biases and errors in decision making:

A tendency to be overconfident about our abilities and the abilities of others

A tendency to fixate on initial information, from which one then fails to adjust adequately for subsequent information

The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments

The tendency for people to base their judgments on information that is readily available to them

The tendency to believe falsely, after an outcome of an event is actually known, that one would have accurately predicted that outcome

An increased commitment to a previous decision despite negative information

The tendency to prefer a sure gain of a moderate amount over a riskier outcome, even if the riskier outcome might have a higher expected payoff

What are individual differencies that create deviations from the rational desicion making model? What individual differences influence our decision making?

An ethical perspective in which decisions are made to provide the greatest good for all

Creative behavior occurs in four steps, each of which leads to the next:

Creative potential: The more of the following characteristics we have, the higher is our creative potential

The desire to work on something because it’s interesting, exciting, satisfying, and challenging, correlates moderately with creative outcomes.

A broad range of feelings that people experience.

Intense, discrete, and short-lived feeling experiences that are often caused by a specific event.

Feelings that tend to be longer-lived and less intense than emotions and that lack a contextual stimulus.

What are the six universal/basic emotions?

Emotions that have moral implications because of our instant judgment of the situation that evokes them

The disdain (Verachtung) we feel about violations of moral norms.

A ________ is the tendency of most individuals to experience a mildly positive mood at zero input (when nothing particular is going on).

Sources of Emotions and Moods are:

________ is the process of managing feelings and expressions to fulfill the emotional requirements of a job