C-Class

Check-up Selfstudy booklet

Check-up Selfstudy booklet


Kartei Details

Karten 35
Sprache English
Kategorie Englisch
Stufe Andere
Erstellt / Aktualisiert 01.03.2020 / 08.03.2020
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How many baggages can a C-Class passenger carry on?

Two with a total weight of mx. 8kg each

What is a transit Passenger?

A Passenger landing at a station and travelling onwards with the same flight number

Whats is a Transfer passenger?

A passenger disambarking at a station and traveling onwards with another flight number or airline.

What doeas PCC mean?

Passenger Care Center

How is the PCC available?

7 days a week / 24 hours a day via ACARS, telephone or in person at the OPC in ZRH.

Where doas the galley coordinator of the C-Class sit?

2L

What is the Meal ACB?

A la Carte Bistro Service

On which flights are the menu cards distributed?

On every flight

Where are the Post-it pads loaded?

in the Hostess Kit

What are the Post-it pads for?

to take orders for hot drinks

Who do we need to ask first when taking the menue orders?

HON/SEN/VIP, then the other guests

When do we distribute the WD?

After boarding.

When do we distribute de WD to transit passengers?

before the general boarding starts

What ist the Springer's Duty?

 

The Springer is from Y-Class and supports the C-class during boarding and at the beginning of the service.

Who realises the Springer?

the M/C

What is the GS?

Galley Snack

How many red wines do we have and where are they from?

 

- 3 wines (1x Switzerland, 1x France, 1x South Africa)

Which red wines do we have?

- Spätlese Barrique Malans, Switzerland (Pinot Noir)

- Chateau Lamothe-Bergerons, Bordeaux (Cabernet Sauvignon, Merlot)

- Estate Red, Klein Constantia, South Africa (Cabernet Sauvignon, Malbec)

Which Port wine do we have?

Porto Niepoort Tawny from Portugal

How many white wines do we have?

2

Which white wines do we have?

- Riesling-Silvaner aus Fläsch Graubünden (Riesling-Silvaner Trauben)

- Stellenrust, South Africa (Chenin Blanc)

 

 

How many and which champagne do we have?

- 1

- Duval-Leroy Brut, Vertus (Pinot Noir, Pinot Meunier)

What does ACR mean?

A la Carte Restaurant style

 

When is the internet acces automatically available?

above 10'000 ft

How do you mixe a Bloody Mary?

Ice, Vodka, Tomate Juice, Stirrer, Salt&Pepper, Lemon Wedge

How do we mix a Gin Tonic?

Ice, Gin, Lemon Slice, Tonic Water, Stirrer

How do we mix a Cuba Libre?

Ice, Bacardi, Lemon slice, Coca cola, Stirrer

In which mixed Drinks do we use a lemon WEDGE?

Bloody Mary

In which mixed drinks do we use a lemon SLICE?

Gin Tonic, Cuba Libre

How do we de a mixed drink with Campari?

Ice, Campari, Orange Juice or Soda Water, Stirrer

Which Whiskys do we have?

Glenlivet, Dewars and Johnny Wlaker

Which Spirits do we have?

Bitters 
Vodka
Gin
RUM
Whisky
Cognac
GRappa
Kirsch
Williams
Baileys
Cointreau

 

What Non-alcoholic cocktail mixers do we have?

Mikks passion fruit smash
Mikks ginger smash

 

Which beer do we have?

Appenzeller Quöllfrisch
Seasonal beer for autumn/winter months: Appenzeller Alpstein Bock

Heineken (foreign beer)

On which services do we have a door knob service?

HBC (Hot Breakfast à la Carte)
CB (Continenatl Breakfast)
EO (Eye Opener)
EBC (English Breakfast Choice)