Business Ethics

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Cartes-fiches 166
Langue English
Catégorie Religion / Ethique
Niveau Université
Crée / Actualisé 04.01.2020 / 16.01.2025
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What is Business Ethics?

Compromises organizational principles, values, and norms that may originate from individuals, organizational statements, or from the legal system that primarily guide individual and group behavior in business.

Morals

a person's personal philosophies about what is right or wrong

Principles

specific and pervasive (weit verbreitet) boundaries for behavior that should not be violated

Values

enduring beliefs and ideals that are socially enforced

1960s

Consumers' Bill of Rights (JFK)

right to safety, right to be informed, right to choose, right to be heard

1970s

Corporate social responsibility

an organization's obligation to maximize its positive impact on stakeholders and minimize its negative impact

1980s

Defense Industry Initiative on Business Ethics and Conduct

to guide corporate support for ethical conduct

1990s

Federal Sentencing Guidelines for Organizations (FSGO)

set the tone for organizational ethical compliance programs

rewarding organizations for taking action to prevent misconduct

2000s

Sarbanes-Oxley Act

To address a loss of confidence in financial reporting and corporate ethics

2000s

Dodd-Fran Wall Street Reform and Consumer Protection Act

to address lingering issues related to the financial crisis

Ethical culture

is acceptable behavior as defined by the company and industry

Leads to employee commitment and trust, investor loyalty and trust, customer satisfaction and trust, which all leads to profits

Corporate social responsibility

an organization's obligation to maximize its positive impact on stakeholders and to minimize its negative impact

States Business Ethics has gone through

Theological discussion --> recognition of social issues --> field of study

Consumerism

Activities undertaken by independent individuals, and groups to protect their rights as consumers

Power of the stakeholders

They can withdraw valuable resources

Primary stakeholders

continued association is necessary for the firm's survival

employees, customers, investors, stockholders, governments, communities that provide infrastructure

Secondary stakeholders

do not engage in business and are not essential for survival

media, trade associations, special-interest groups

Stakeholder interaction model

there are two-way relationships between the firm and a host of stakeholders

Stakeholder Orientation

I. generation of data about stakeholder groups and assessment of the effects on these groups

II. distribution of the information

III. responsiveness to this information

--> the degree to which a firm understands, and addresses stakeholder demands 

4 levels of social responsibility

economic, legal, ethical, philanthropic (giving back to society)

Corporate citizenship

expresses the extent to which an organization meets the 4 levels of social responsibility

Reputation

one of an organization's greatest intangible assets

Corporate governance

involves the development of formal systems of accountability (how closely workplace decisions are aligned with a firm's direction and compliance with ethics and legislations), oversight (checks and balances that limit opportunities to deviate from policies etc.), and control (auditing and improving decisions and actions)

strong governance removes the opportunity for employees to make unethical decisions

6 steps in utilizing the stakeholder framework  to manage responsibility and business ethics

1 assessing the corporate culture
2 identifying stakeholder groups
3 identifying stakeholder issues
4 assessing organizational commitment to social responsibility
5 identifying resources and determining urgency
6 gaining stakeholder feedback

Ethical issue

a situation involving a group, a problem, or an opportunity that requires thought, discussion, or investigation before a decision can be made.

requires an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

Integrity

being whole, sound, and in an unimpaired condition

Org: uncompromising adherence to ethical values

Honesty

truthfulness or trustworthiness

Example for issue related to honesty

business is regarded as a "game" governed by its own rules rather than by those of society

Fairness

Equality, reciprocity (giving and receiving), optimization

The glue that hold business together

Integrity, Honesty, Fairness

Ethical dilemma

a problem, situation, or opportunity that requires an individual, group, or organization to choose among several actions that have negative outcomes.

Commission lying

creating a perception or belief by words that intentionally deceive (täuschen) the receiver of the message

Omission lying

intentionally not informing others of any differences, problems, safety, warnings, or negative issues related to the product or company that significantly affects awareness, intention, or behavior.

Conflict of interest

when an individual must choose whether to advance his or her own interests, those of the organization, or those of some other group

Bribery

the practice of offering something in order to gain an illicit advantage

 

active, passive, facilitation payments

3 kinds of Hacking

is one of the top methods for obtaining trade secrets

 

System hacking (attacker already has access to the account)

Remote hacking (remotely trying to penetrate a computer system via the internet)

Physical hacking (agent personally enters facility)

Social Engineering

a popular method of obtaining valuable corporate information

 

Shoulder surfing

password guessing

Dumpster diving

once trash is discarded onto a public street or alley, it is considered fair game

whacking

wireless hacking

phone eavesdropping

another tool for CI agents