Business Ethics Summary

Business Ethics 2019/20 Summary Chapters

Business Ethics 2019/20 Summary Chapters


Kartei Details

Karten 65
Lernende 10
Sprache English
Kategorie Religion/Ethik
Stufe Universität
Erstellt / Aktualisiert 22.12.2019 / 04.01.2024
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What's the difference between Compliance and Values orientation?

Compliance orientation
-Requires employees identify with and commit to specific conduct
-Uses legal terms, statutes, and contracts to teach the rules and penalties for noncompliance

Values orientation
-Strives to develop shared values; focuses on ideals, such as accountability and commitment
-Is more effective at creating ethical reasoning, the foundation of an organizational ethical culture

What are the six core values of Corporate Code of Ethics?

1. Trustworthiness
2. Respect
3. Responsibility
4. Fairness
5. Caring
6. Citizenship

Who identified the four cultural dimensions that impact the business environment? Mention these four dimensions.

Geert Hofstede

Individualism/collectivism
Power distance
Uncertainty avoidance
Masculinity/femininity

How do we call the unconscious reference to one’s own cultural values, experiences, and knowledge?

Self-Reference Criterion

What is Cultural Relativism?

The concept that morality varies from one culture to another

Name the inventors of following systems:

a) Laissez-faire capitalism (free market capitalism)

b) Government can stimulate the private sector

c) Return to self-regulating free market system

a) Adam Smith

b) John Maynard Keynes

c) Milton Friedman

Explain following systems:

a) Socialism

b) Social democracy

c) Bimodal wealth distribution

a) Advocates that wealth and power be shared across society, based on the amount of work expended in production (Karl Marx)

b) Private ownership of property, but a large government

c) Many poor people, concentrated wealth at the top and a small middle class

What's the difference between Rational Economics and Behavioral Economics?

Rational economics: Assumes that people
are predictable and base their decisions on
maximizing utility based on resources

Behavioral economics: Assumes that
humans do not always act rationally due to
genetics, emotions and learned behavior

What does the International Monetary Fund (IMF) do?

Emerged from Bretton Woods agreement, 1944

Makes short-term loans to member countries

Provides foreign currencies for its members

Promotes responsible business conduct

Recommended new rules for large firms which represent the biggest systemic risk

What is the United Nations Global Compact?

A set of ten principles promoting human rights, sustainability, and the eradication of corruption

What is the practice of charging high prices for
products in domestic markets, while
selling the same products in foreign
markets at low prices; often below cost, called?

Dumping

Explain the idea of consumerism.

The belief that consumers should dictatethe economic structure of society

-States that consume goods at an increasing rate is desirable
-Equates personal happiness with purchasing and consuming products

Name the most important leadership qualities.

Ethical leaders must model organizational values

Place what is best for the organization over their own interests

Train and develop employees throughout their careers

Establish reporting mechanisms

Understand employee values and perceptions

Recognize the limits of organizational rules and values

What are the seven habits of Strong Ethical Leaders?

1.Ethical leaders have strong personal character.
2.Ethical leaders have a passion to do right.
3.Ethical leaders are proactive.
4.Ethical leaders consider all stakeholders’ interests.
5.Ethical leaders are rolemodels for the organization’s values.
6.Ethical leaders are transparentand actively involved in decisionmaking.
7.Ethical leaders take a holistic view of the firm’s ethical culture.

What's the difference between the Compliance-based and the Integrity-based approach in leadership?

Compliance-based approach emphasizes obedience to rules and regulations and sets processes in place to ensure compliance

Integrity-based approach views ethics as an opportunity to implement core values

Define the 5 different conflict management styles.

Competing conflict management style: Highly assertive, not very cooperative, believe in winning at any cost, and measure success by how much the other side loses

Avoiding conflict management style: Not effective because they avoid conflict at any cost even if it leads to misconduct, are uncooperative, and are non-assertive

Accommodating conflict management style: Highly cooperative, non-assertive, and give in to the other side even if it means sacrificing their own interests and values

Compromising conflict management style: In between the assertiveness and cooperativeness dimensions, believe best approach to resolving conflicts is for each side to give something up in order to gain something of value

Collaborating conflict management style: Most advantageous, leaders are cooperative and assertive, and leaders collaborate with others to find a creative way to obtain a beneficial solution

What does group polarization mean?

a group is more likely to move toward a more extreme position than the group members might have done individually

Seven ways to avoid groupthink in decision making.

1.Emphasize to each team member that he or she is a “critical evaluator” with the responsibility to express opinions and objections freely
2.Eliminate leadership biases by refusing to express an opinion when assigning tasks to a group
3.Set up a number of independent groups to work on the same issue
4.Encourage each team member to express the group’s ideas with someone he or she can trust from outside the group
5.Express the need to examine all alternatives
6.Invite outside experts into group meetings, and allow members to interact with these experts
7.Assign one person to be “Devil’s advocate”

Describe the 3 Leadership Styles.

Transactional leaders attempt to create employee satisfaction through negotiating, or “bartering,” for desired behaviors or levels of performance

Transformational leaders strive to raise employees’ level of commitment and foster trust and motivation

Authentic leaders are passionate about the company, live out corporate values daily in their behavior in the workplace, and form long-term relationships with employees and other stakeholders

 

Describe the 6 leadership styles based on emotional intelligence.

coercive leader demands instantaneous obedience and focuses on achievement,
initiative, and self-control. Although this style can be very effective during times of
crisis or during a turnaround, it otherwise creates a negative climate for organizational
performance.

authoritative leader—considered to be one of the most effective styles—inspires
employees to follow a vision, facilitates change, and creates a strongly positive performance
climate.

affiliative leader values people, their emotions, and their needs and relies on
friendship and trust to promote flexibility, innovation, and risk taking

democratic leader relies on participation and teamwork to reach collaborative
decisions. This style focuses on communication and creates a positive climate for
achieving results.

pacesetting leader can create a negative climate because of the high standards that
he or she sets. This style works best for attaining quick results from highly motivated
individuals who value achievement and take the initiative.

coaching leader builds a positive climate by developing skills to foster long-term
success, delegating responsibility, and skillfully issuing challenging assignments.

Explain the RADAR model.

Recognize ethical issues

Avoid misconduct whenever possible

Detect ethical risk areas

Answer stakeholder concerns when an ethical issue comes to light

Recover from a misconduct disaster by improving upon weaknesses in the ethics program

What was the Kyoto Protocol about?

international treaty to address greenhouse gas emissions

What's the Environmental Protection Agency (EPA)?

most influential regulatory agency; deals
with environmental issues and enforces
environmental legislation in the U.S.

Can file civil suits against companies that violate environmental laws

What are the Goals of the EPA?

1 Taking Action on Climate Change and Improving Air Quality
2 Protecting America’s Water
3 Cleaning Up Communities and Advancing Sustainable Development
4 Ensuring the Safety of Chemicals and Preventing Pollution
5 Better waste management, restoration of contaminated waste sites, and emergency
response

What is Green Marketing?

a strategic process involving stakeholder assessment to create long-term relationships with customers, while
maintaining, supporting and enhancing the natural environment