Operations Management
Wochenfragen FS 18
Wochenfragen FS 18
Fichier Détails
| Cartes-fiches | 144 |
|---|---|
| Langue | English |
| Catégorie | Gestion d'entreprise |
| Niveau | Université |
| Crée / Actualisé | 07.06.2018 / 23.01.2020 |
| Lien de web |
https://card2brain.ch/box/20180607_operations_management_hslu_fs_18
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Sometimes a companystores and manages in its premises “things” that belong to the customer, like? W04
- Production molds or tools (paid by the customer)
- On Consignment materials
To minimize risks due to the use of forklifts in the shop-floor it is recommended to…? W04
- Train well the forklift drivers
- Use warning panels, lights, sounds
ISO 9001 requires that products are identified with a Serial Number and tells exactly how the labels shall look like
No
A company risks significant money losses related to storage in case of? W04
Fire, Flood, Obsolescence
The reorder point depends on the Economic Order Quantity? W04
It costs 5 times more to capture a new customer than to keep an existing one? W04
A Customer Complaint System (CCS) is valuable, because it? W04
- Provides useful hints for improvement
- Helps in keeping a good communication with customers
One of the most used branches of an Ishikawa diagram is…? W04
Man
Tow KPIs that a customer is interested to measure about a supplier, on top of the usual QCD? W04
- Innovation ability
- Reaction Speed
Which 2 KPI from this list does a customer measure regularly to know the performance of a supplier? W04
- Delivery performance
- Quality levels (ppm)
The interface with Sales is key for Operations, bevause Sales have major influence upon 3 areas that directly affect Operations management? W04
- The Product Mix promised to customers
- The Prices applied to customers
- The Volumes promised to customers
In a 8D report one can find? W04
- The findings of a cause-effect analysis
- The responsible for corrective actions to be done
The Safety Stock level is the same for different parts if they are produced similarly? W04
What are the two re-ordering methods using the reorder point? W04
- Reorder point with fixed order quantity
- Reorder point with variable order quantity
Product traceability means…? W04
Knowing when it was produced, where and from which components
Tesla broke old industry rules in USA by? W04
Having own showrooms to sell their cars
The style of the management was? W05 JG
Dictatorial
People from different functions/ departments worked trying to understand the issues and the needs of the other "departments"? W05 JG
True
The lnstructions given to workers were…? W05 JG
Too complicated
Attention to standardization in the product and process design, by Design Engineering was? W05 JG
Not there
Savings In raw materials were only decided after checking the potential impact on production? W05 JG
False
Engineering learned and applied successfully modifications to the product. Thanks to feedback coming from? W05 JG7
No feedback was requested / considered
There was a clear definition of roles (who does what) and specific training for each role? W05 JG
False
There was a duplication in the technical work preparation (first at Design Engineering then at Manufacturing Engineering)? W05 JG
True
The cost of quality control production planning and inventory were not considered at all in the product cost calculation? W05 JG
True
Modifications to the product specs were agreed between "Engineering" and "Production"? W05 JG
False
The production layout was? W05 JG
Not designed with efficiency in mind
Quality defect sin the product were identified? W05 JG
- Only at end of the process
- By Quality inspectors
The ABC analysis is used in Quality, while the Pareto chart is more useful to analyse Clients or Suppliers. W05
False
Often charts do not serve their purpose of being communicative, because? W05
- the scale on axes is misleading
- the graphical aspect is too complex
How many different "fastening solutions" are available to Bossard customers? (standard + custom parts) W05
About 1 Mio.
The Smart Bin concept makes sense and can be used effectively? W05
For C parts
Bossard has a core competency in ...? W05
- managing their inventory with high service level and at lowest possible cost
- purchasing world-wide fasteners in big quantities at optimal quality and cost
Bossard with its consulting services to Customers goes beyond supplying fasteners. They help their customers to? W05
- reduce the cost of the customers' own assembly process
- potentially redesign the customers' products to simplify their assembly
What is the service level offered by Bossard on parts managed with "Smart Bins"?
100%
The number of parts contained in a Smart Bin is calculated thanks to their weight. The weight of each Smart Bin is then transmitted to the Bossard information system? W05
Every night
The "Smart Label" of Bossard is a fully automated solution (lndustry 4.0)? W05
True
Globalization of purchasing requires Procurement employees to stretch their "antennas" in Regions/ Countries where they never purchased. lt gets harder.? W06
All employees in Procurement must be able to effectively work in all 4 of the "Strategie sourcing matrix" quadrants.? W06
Out of these 4 names, only two are quadrants in the Strategie Sourcing matrix? W06
- Strategic
- Leverage
