Business English

Marketing, e-Commerce und Corporate social responsibility

Marketing, e-Commerce und Corporate social responsibility


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Cartes-fiches 32
Langue English
Catégorie Anglais
Niveau Université
Crée / Actualisé 18.01.2018 / 18.05.2021
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advertising 

Marketing for a product or a service

pricing  strategies

tactical plan for setting a price of a product

qualities (product) 

specific attribution of a product which are meant to describe it in a positive way

USP = Unique selling point (product) 

qualities of a product/service which are different from those of a competitor

distribution channels (place) 

different ways of selling a product, for example: online, physical stores/shops

market segmentation (target groups) 

 

a market can be divided into specific target groups, competitors, locations

bricks and mortar 

a business which takes place in a physical store (traditional commerce) and not online

clicks and mortar 

a business which takes place online and stationary (online-purchase and pickup in store)

pure play / pure e-tailing  

to make business in just one distribution channel (online only, store only, etc)

e-procurement 

to purchase goods/products online

trading platform

a place to buy or sell products. For example a website

public exchange 

öffentlicher Austausch

reverse auction

type of auction (often in B2B) where not the highest price is relevant, but the lowest price

private exchange

privater Austausch, business between two customers (C2C)

convenient/convenience 

to make something (more) comfortable to reach for a customer

ethics 

a moral philosophy/concept of right or wrong

ethical 

moral philosophy of helping people in need

unethical

way of behavior which is not correct or right

transparency 

to communicate clearly all actions made by a business

accountability 

to be in charge of something

stakeholders 

people who has an interest in the actions of a business

stakeholder theory 

a theory of organizational management and business ethics that addresses morals and values in managing an organization

misconduct 

is a misbehavior, behavior of a person is wrong/unethical

environment/environmental 

a place with all its surroundings, for example workplace and all its employees

social performance

is an institutions mission to practice in line with accepted social values

social audit 

to check if a institutions mission is in line with accepted social values

social reporting

to communicate the social performance to public audience

social issues 

questions about social aspects/values

Public Relations

type of communication of a business to a public audience

exploitation 

The action or fact of treating someone unfairly in order to benefit from their work

sweatshop labour 

treating employees unfairly

triple bottom line 

The final total of an account or balance sheet. In the context of the economy, environment and social values