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IBMGT Semester 1

ZHAW International Management, IBMGT Semester 1 HS 17/18

ZHAW International Management, IBMGT Semester 1 HS 17/18

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Lucas Widmer
Lucas Widmer

Kartei Details

Karten 101
Sprache English
Kategorie BWL
Stufe Universität
Erstellt / Aktualisiert 13.01.2018 / 23.12.2019
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What are tangible resources?

  • Financial resources
  • Physical resources like technology, raw materials, assets, infrastructure

What are intangible resources?

  • Strategy, vision, core values
  • Creativity and innovation
  • Culture

What are Human Resources?

  • Knowledge/specialist skills
  • Communication and stakeholder relationships
  • Motivated staff

What is the role of a business administrator (supervisor/line manager)?

  • Oversee the financial and operational parts
  • Organize people and resources efficiently
  • Communicate business status and activities to upper management

What is the role of a manager?

  • Organize operations and oversee its continuity
  • Looking at the big picture and adjust business activities
  • Defining company goals

Which 5 steps does Decision Making involve?

1. Type of decision (Programmed, Non-Programmed)

2. Conditions surrounding the decision (Certainty, Risk, Uncertainty, Ambuigity)

3. Models of decision processes (Rational, Administrative, Political, Garbage can)

4. Decision-maker's style (Autocratic, Information seeking, Consulting, Negotiating, Delegating)

5. Working through the process and implementing the decision

What does Strategic management involve?

  • Adapting the organization to its business environment
  • Providing direction
  • Strategy formation (content) and strategy implementation (process)
  • Is partially planned and unplanned
  • Conducted on several levels: Overall corporate strategy and individual business strategies
  • Involves conceptual and analytical thought processes
  • Unstructured, non-repetitive responses

What are the three perspectives on the Strategy Process?

1. Planning View: Developed during a period of stability -> systematic process following a prescribed sequence of steps

2. Learning View: Emergent or adaptive process for businesses in rapidly changing sectors. Reacting to unexpected events and experimenting with new ideas on the ground.

3. Political View: Draws on the concept of bounded rationality and satisfying behavior. Not comprehensive/objective but a limited comparison of options which are restricted to being politically acceptable and possible to implement.

Name 2 options for Strategy at Corporate Level

  • TOWS Analysis
  • Ansoff Matrix

How can Strategy at Business Level be done?

  • Porter:
    • Cost Leadership Strategy -> Offer low prices and minimize costs
    • Differentiation Strategy -> Offer a product that is perceived unique
    • Focus Strategy -> Target very specific segments of a market

How can Strategy at Functional Level be done?

  • Internal Development (Organic growth)
  • Strategic Alliances (External growth) (e.g. Joint Ventures, Networks (Star Alliance))

Name preconditions for a successful Strategic Alliance

  • Good interpersonal cooperation
  • Bridging the gap between cultures
  • Clear goals
  • Mutual respect

What are the advantages of Mergers & Acquisitions?

  • Rapid entry into new product or market areas
  • Fast development of market shares
  • Keeping up with a changing environment
  • Avoidance of high development costs
  • Getting know-how from specialized companies

Name the four forms of facility layout

  • Fixed-Position Layout -> Product being procuded is massive and doesn't allow movement of material from process to process. Used for low-volume, project type operations. E.g. oil rig, football stadium
  • Process Layout -> Appropriate for job shop and small batch operations systems.
  • Product Layout -> Appropriate for mass production. Each component of a product is produced after one another in a line. Low unit costs but if one process fails, the whole line comes to a halt.
  • Cell or Group Layout -> Appropriate for small- to medium batch operations. Modified form of the product layout.

What are the four areas of a Balanced Scorecard?

  • Financial: How does the organization act vs. the shareholders?
  • Customer: How do the customers see the organization?
  • Internal: What must the organization excel at?
  • Innovation and learning: Can the organization continue to improve and create value?

What are the 5 steps in the Maslow Pyramid?

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What is the 4. industrial revolution based on?

Cyber-Physical Systems

What are the top 3 technical challenges for implementing the Internet of Things?

1. Cybersecurity

2. Integration

3. Determining and managing business requirements

What are the 5 steps of developing a successful business according to Prof. Dr. Schüz?

1. Finding a Vision/Existential Reason

2. Analyzing Environments (PESTEL, SWOT)

3. Planning & Developing Strategy (Ansoff, TOWS)

4. Implementing Strategy

5. Responding to Stakeholders (Sustainable Responsibility)

What are the 3 major reasons for Corporate Responsibility Activities?

  • Increasing Stakeholder Expectations
  • Declining (Natural) Resources
  • Radical Transparency

What are the 3 levels of Moral Development?

  • Preservation of the whole
  • Co-preservation
  • Self-preservation

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