Marketing

Summary of some important stuff

Summary of some important stuff


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Cartes-fiches 70
Langue English
Catégorie Marketing
Niveau Université
Crée / Actualisé 15.01.2017 / 29.01.2017
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Why do we need marketing?

Maslow's Hierarchy of Needs

Need, Want, Demand from Kotler

Developing a marketing concept

PESTEL Analyse

A companies macroenvironment can cause Opportunities and, or threats

Forces in the Company's Macroenvironment

(Be able to apply some examples)

Five Forces Model / Framework of Competition from Porter

(Be aware that there are 5 fores means also the one in the middle)

The Bargaining (Feilschen) Power of Buyers

(Five Forces Model)

A buyer group is powerful if:

  • – there are few buyers
  • – it purchases large volumes relative to seller sales
  • – the industry’s products are standardized or undifferentiated
  • – buyers face few switching costs in changing vendors
  • – it is price sensitive
  • – buyers can credibly threaten to integrate backward
  • – the industry’s product is unimportant to the quality of the buyer’s product or services

--> 10 camels and 5 tourists

The Bargaining (Feilschen) Power of Suppliers

(Five Forces Model)

A supplier group is powerful if

  • – it is dominated by a few companies
  • – it is more concentrated than the industry it sells to
  • – the industry is not an important customer of the supplier group
  • – its product is an important input to the buyer’s business
  • – there is no substitute for what the supplier group provides
  • – suppliers offer products that are differentiated
  • – it has built up switching costs for the buyer
  • – the supplier group can credibly threaten to integrate forward into the industry

--> 5 camels and 10 tourists

Rivalry among Existing Firms

(Five Forces Model)

The intensity of rivalry is greatest if:

  • – competitors are numerous or roughly equal in size and power
  • – industry growth is slow
  • – exit barriers are high
  • – fixed costs are high
  • – capacity must be expanded in large increments to be efficient (risk of overcapacity)
  • – the product is perishable (verderblich)
  • – products or services are nearly identical and there are few switching costs for buyers

The Threat of New Entrants

(Five Forces Model)

High entry barriers lead to low threat of new entries

  • – Economies of scale
  • – Product differentiation
  • – Capital requirements
  • – Customer switching costs
  • – Unequal access to distribution channels
  • – Restrictive government policy
  • – Cost disadvantages independent of scale

The Threat of Substitutes

(Five Forces Model)

The threat of a substitute is high if

  • – it offers an attractive price-performance trade-off to the industry’s product.
  • – the buyer’s cost of switching to the substitute is low.

Market Analysis - Market Sizes

4 Market Sizes (Market capacity)

Market capacity is a theoretical maximum size; it indicates the theoretical capacity of a market without regard to prices and purchasing power. Market capacity is a quantity that can change depending on the size of the market base (number of users).

4 Market Sizes (Market potential)

Market potential is the equivalent of demand for a good or service at a specific price.

4 Market Sizes (Market volume)

Market volume comprises the sum of all the actually realized turnovers of all the suppliers on the market. In cases in which market supply is adequate, market potential and market volume correspond with each other.

4 Market Sizes (Market share)

Market share is a KPI that puts a company’s own production or sales volume in proportion to the total market. As a key indicator, it is of major strategic importance because in many markets, the competitor with the biggest market share has advantages, for example regarding brand awareness, production costs and network effects.

Supply chain (know the concept and whats happening)

Five - phase product life - cycle model

SWOT - Analysis

The marketing research process

The problem definition & approach development process

Step 1 Problem definition

Examples of problem definition

Corporate and Marketingobjectives (Marketing Strategy)

Marketing Objectives (Marketing Strategy)

Making objectives operationalization and measureable with 4 „W‘s plus 2 How“:

From Market Segmentation to Differentiation (Marketing Strategy)

Market Segmentation (Marketing Strategy)

Segmentation: Dividing a market into smaller segments of buyers with distinct needs, characteristics, or behaviors that might require separate marketing strategies or mixes.

Market Segmentation Consumer Goods (Marketing Strategy)

Choice of target market (Marketing Strategy)

Differentiated (abgegrenzt) vs Undifferentiated Marketing (Marketing Strategy)

Positioning and Expression of Positioning (Marketing Strategy)

--> where you stand and where you want to be

Reasons for repositioning (Marketing Strategy)

  • Shrinking of the existing market segment
  • Economic marketing goals cannot be realized within the existing market segment(s)
  • Competitors’ activities
  • Claims of other stakeholder groups

Reasons for new positioning (Marketing Strategy)

  • Target groups have an increasingly negative opinion of the product
  • Lack of a comparative competitive advantage; little prospects of catching up with competitors
  • Lack of economic attractiveness of existing target group(s)

Risks of Repositioning (Marketing Strategy)

What are the risks associated with the repositioning of a product or a brand?

Differentiation (Marketing Strategy)

Generic Strategies Michael Porter (Marketing Strategy)

Industry Conditions and Customer Acquisition (Marketing Mix)

Customer Retention (Marketing Mix)

Marketing "Definition" and Goals