Mgmt 01

- Philosophy: Long Term Philosophy

- Process: The Right Process Will Produce the Right Results

- People and Partners: Add Value to the Organization by Developing Your People and Partners

- Problem Solving: Continuously Solving Root Problems Drives Organizational Learning

1. Initial Problem Perception (large, vague, complicated problem)

2. Clarify the Problem

3. Locate Area/ Point of Cause

4. 5 Why? Investigate Root Cause

5. Countermeasure

6. Evaluate

7. Standardize

- Buyers

- Suppliers (Supplier Power)

- Potential Entrants (Threat of Mobility)

- Substitutes (Threat of Substitutes)

- Industry Rivals

- Product Differentiation

- Corporate Diversification

- Vertical Integration

- Strategic Alliances

- ...

Hard elements:

- Structure, System, Strategy

Soft Elements:

- Staff, Style, Shared Values, Skills

Support corporations goals trough strategic use of 'Stakeholders':

- Identify Stakehoder

- Analyse Stakeholder

- Stakeholder Matrix (e.g. level of influence)

- Stakeholder engagement: Communication und 'Stakeholder Mgmt'

Long Term Philosophy

Base your management decisions on a long-term philosophy, even at the expense of short term financial goals

- philosophical purpose (something bigger than making money)

- generate value for the customer, society and the economy

- be responsible

The Right Process Will Produce the Right Result

2. Create continuous process flow to bring problems to the surface

3. use pull systems to avoid overproduction

4. level out the workload (heijunka): eliminate overburden to people

5. building a culture of stopping to fix problems, to get quality right the first time

6. standardized tasks are the foundation for continuous improvement and employee empowerment

7. use visual control so no problems are hidden

8. use only reliable, throughly tested technology that serves your people and processes