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ITPM Part 2

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Diese Karteikarten behandeln fortgeschrittene Themen des Projektmanagements auf Universitätsniveau, mit Fokus auf Projektcharter, Risikomanagement, Stakeholder-Kommunikation und Konfliktlösung. Sie eignen sich für Studierende und Berufstätige, die ihr Wissen in Projektmanagement vertiefen möchten, insbesondere in den Bereichen Bau- und Softwareprojekte. Die Karteikarten decken auch Themen wie die Identifizierung von Risiken, die Verwaltung von Projektverträgen und die Anwendung von Tools wie Ishikawa-Diagrammen ab.
Karten
154
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3
Sprache
Deutsch
Kategorie
Informatik
Stufe
Universität
Erstellt / Aktualisiert
05.01.2014 / 28.05.2015
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Cartes-fiches

56. At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you what steps you took on your project to improve customer satisfaction. Which subsidiary plan would you consult to determine this information?

58. Dave is the project manager for a construction project that is building a gazebo. When the project first started, he met with the stakeholders to define the scope. The sponsors mentioned that the gazebo is a really important part of their daughterÍs wedding ceremony that was planned for seven months from then. In fact, they said that if the gazebo couldnÍt be completed in seven months, it wouldnÍt be worth it for them to even start the project. Dave wrote down the seven-month deadline to put in his Project Scope Statement. In which section of the document did the deadline appear?

60. A bar chart shows the number and type of resources you need throughout your project is called a _______________.

59. Which of the following is a "hygiene factor”   under HerzbergÍs Motivation-Hygiene Theory?

62. Which of the following best describes the Plan-Do-Check-Act cycle?

61. You have identified an opportunity to potentially increase the projectÍs value. Which of the following is an example of enhancing that opportunity?

30. You are working on a construction project. You, your team, and your senior manager all feel that the work is complete. However, one of your important clients disagrees, and feels that one deliverable is not acceptable. What is the BEST way to handle this conflict?

31. One way the Close Project or Phase process differs from Close Procurement is:

32. Which of the following contracts has the MOST risk for the buyer?

33. You are managing a software project. During a walkthrough of newly implemented functionality, your team shows you a new feature that they have added to help make the workflow in the product easier for your client. The client didnÍt ask for the feature, but it does look like it will make the product easier to use. The team developed it on their own time because they wanted to make the client happy. You know this change would never have made it through change control. What is this an example of?

34. While identifying risks for a new construction project, you discover that a chemical you are using on your building cannot be applied in rainy conditions. You also learn that your project will be ready for the chemical application around the time when most of the rainfall happens in this part of the country. Since the project canÍt be delayed until after the rainy season and you need to make sure the building gets the chemical coating, you decide that your team will just have to allow enough time in the schedule for nonworked rain days. This is an example of which strategy?

35. You are managing a construction project. During your risk identification interviews you learn that there has been a string of construction site thefts over the past few months in the area where your will be building your project. The team agrees that itÍs unlikely that people will be able to steal from your site. Even if thieves could get around your security, itÍs even more unlikely that your project will lose a significant amount of material if a theft does occur. You decide to monitor the risk from time to time to be sure that it continues to have a low probability and impact. Where do you record the risk so that you donÍt lose track of it?

36. Which of the following is NOT a characteristic of the Project Management Plan?

37. You are developing the project scope statement for a new project. Which of the following is NOT part of creating a project scope statement?

38. Which of the following is NOT a tool or technique of Estimate Costs?

39. YouÍre managing a construction project to install several hundred air conditioner panels in a new office building. Every floor has identical panels. The customer, a construction contracting company, has provided specifications for the installations. The team is using a process to install and verify each panel. As the team completes each panel, your teamÍs quality control inspector measures it and adds the data point to a control chart. You examine the control chart, and discover that the process is out of control and you need to take close look at it immediately. Which of the following BEST describes what you found on the control chart?

40. Your project files need to be sent via overnight mail to your companyÍs central office. If the files do not arrive tomorrow, your company will not be able to deliver the project on time and you will lose an important client. The deadline cannot be negotiated. The team worked right up to the last minute in order to give you the files. Due to a traffic jam, you are running late and the overnight delivery company will close in five minutes. You can only make it if you drive over the speed limit. Which of the following is correct?

41. You are planning a project that uses the same team as a project that is currently being performed by your company. What should you consult to find information about when those people will be available for your project?
42. When is the BEST time to have project kickoff meetings?

43. You have been hired by a contractor, who wants you to manage a construction project for one of their clients. The project team has been working for six weeks. You need to determine whether the team is ahead of or behind schedule. Which of the following tools and techniques is the BEST one for you to consult?

44. You are a project manager for a software project. Your team buys a component for a web page but they run into defects when they use it. Those defects slow your progress down considerably. Fixing the bugs in the component will double your development schedule and building your own component will take even longer. You work with your team to evaluate the cost and impact of all of your options and recommend hiring developers at the company that built the component to help you address problems in it. That will cost more but it will reduce your delay by a month. What is your next step?

45. The terms of union contracts are considered ______________ in your project plan.
87. You are managing a software engineering project, when two team members come to you with a conflict. The lead developer has identified an important project risk: you have a subcontractor that may not deliver on time. The team estimates that there is a 40% chance that the subcontractor will fail to deliver. If that happens, it will cost an additional $15,250 to pay your engineers to rewrite the work, and the delay will cost the company $20,000 in lost business. Another team member points out an opportunity to save money an another area to offset the risk: if an existing component can be adapted, it will save the project $4,500 in engineering costs. There is a 65% probability that the team can take advantage of that opportunity. What is the expected monetary value (EMV) of these two things?
86. Which of the following is NOT a tool in Identify Risks?
85. A new project management software tool has come onto the market. You spend the weekend taking an online tutorial to learn about it. This is an example of:
84. Which of the following is NOT a tool or technique of Perform Qualitative Risk Analysis?
83. Your top team member has performed extremely well, and you want to reward her. She knows that you donÍt have enough money in the budget to give her a bonus, so she approaches you and requests an extra day off, even though she is out of vacation days. She asks if she can take one of her sick days, even though the company doesnÍt allow that. Which of the following is correct?
82. Complete the following sentence: ñThe later a defect is found, __________ .î
81. A project manager is faced with two team members who have conflicting opinions. One team member explains her side of the conflict. The other team member responds by saying, ñI know youÍll never really listen to my side, so letÍs just go with her opinion and get back to work.î This is an example of:
80. You are using a Pareto chart to examine the defects that have been found during an inspection of your product. Which process are you performing?

95. A notice sent to a subcontractor about the contract is an example of which kind of communication?

94. Which of the following is NOT part of a typical change control system?
93. A project manager is planning the staffing levels that will be needed through the course of her project. She figures out the number of people that will be needed in each role over time and displays that information in a chart as part of her staffing management plan. What is that chart called?
92. Your team has identified a risk with some of the chemicals you are using on your highway construction project. It is really difficult to mix them just right and, based on past projects, youÍve figured out that thereÍs a high probability that about 14% of the chemical supply will be lost in mixing problems. You decide to buy an extra 15% of the chemicals up front so that you will be prepared for those losses and your project wonÍt be delayed. Which response strategy are you using?

91. YouÍre managing a construction project to install several hundred air conditioner panels in a new office building. You have completed 350 panels out of a total of 900 planned panels, but according to your schedule you should have completed 400 of them. Your companyÍs contract states that youÍll be paid a fixed price of $75 per panel. YouÍve spent $45,000 so far on the project. Which of the following BEST describes your situation?

90. You are reviewing performance goals to figure out how much bonus to pay to your team members. What document would you consult to find your teamÍs bonus plan?
89. During procurement closure, a procurement audit includes all of the following EXCEPT:
88. Your project team has completed the project work. All of the following must be done before the project can be closed EXCEPT:

70. When you look at a control chart that measures defects in the product produced by your project, you find that seven values are showing up below the mean on the chart. What should you do?

71. A project manager uses a facilitator to gather opinions from experts anonymously. What risk identification tool or technique is being performed?
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