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ITPM

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This flashcard set covers university-level project management, focusing on key concepts like scope, stakeholders, and processes. It delves into the roles of project managers, the importance of planning, and the management of risks and budgets. The flashcards also explore the integration of software and construction activities within project frameworks. Ideal for students and professionals, this set helps in understanding the complexities of project management and the tools needed to ensure successful project delivery.
Cartes-fiches
294
Utilisateurs
6
Langue
Anglais
Catégorie
Informatique
Niveau
Université
Créé / Mis à jour
05.01.2014 / 12.08.2024
  • 1  / 294

Cartes-fiches

21. You are managing a project that has a TCPI of 1.19. What is the BEST course of action?
20. You are managing a project with a BAC of $93,000, EV (BCWP) of $51,840, PV (BCWS) of $64,800, and AC (ACWP) of $43,200. What is the CPI?
14. Which of the following BEST describes defect repair review?
13. You are using a control chart to analyze defects, when something on the chart causes you to realize that you have a serious quality problem. What is the MOST likely reason for this?

16. WhatÕs the difference between Perform Quality Control and Perform Quality Assurance?

15. The project team working on a project printing 3,500 technical manuals for a hardware manufacturer canÕt inspect every single manual, so they take a random sample and verify that they have been printed correctly. This is an example of:

19. Which of the following is associated with the 80/20 rule ?

18. You are looking at a control chart to figure out if the way you are doing your project is fitting into your companyÕs standards. Which process are you using ?

1. A RACI Matrix is one way to show roles and responsibilities on your project. What does RACI stand for?

20. Validated defect repair is an output of which process ?
6. Which of the following is NOT part of the quality management plan?
5. YouÕre managing a project to deliver 10,000 units of custom parts to a manufacturer that uses Just In Time management. Which of the following constraints is most important to your client?
8. YouÕre managing a highway construction project. The foreman of your building team alerts you to a problem that the inspection team found with one of the pylons, so you use an Ishikawa diagram to try to figure out the root cause of the defect. What process is being performed?
7. Which of the following tools and techniques is used to show which categories of defects are most common?
10. When is inspection performed?
9. Which tool or technique is used to analyze trends?
12. YouÕre a project manager at a wedding planning company. YouÕre working on a large wedding for a wealthy client, and your company has done several weddings in the past that were very similar to the one youÕre working on. You want to use the results of those weddings as a guideline to make sure that your current projectÕs quality is up to your companyÕs standards. Which tool or technique are you using?
11. WhatÕs the difference between Quality Control and Verify Scope?

10. Which of the following is NOT one of the top sources of conflict on projects?

11. What is the Òhalo effectÓ?

12. You are working on a construction project that is running slightly behind schedule. You ask the team to put in a few extra hours on their shifts over the next few weeks to make up the time. To make sure everyone feels motivated to do the extra work, you set up a $1,500 bonus for everyone on the team who works the extra hours if the deadline is met. What kind of power are you using?

13. Two team members are having an argument over priorities in your project. One thinks that you should write everything down before you start doing any work, the other thinks you can do the work while you finish the documentation. You sit both of them down and listen to their argument. Then you decide that you will write most of it down first but will start doing the work when you are 80% done with the documentation. What conflict resolution technique are you using?

14. What is a war room?

15. You are writing a Performance Assessment for your team. Which process are you in?

16. You are working in a matrix organization. You donÕt have legitimate power over your team. Why?
17. Tom is using an organization chart to figure out how heÕll staff his project. What process is he performing?

2. Everybody does what Tom says because he and president of the company are golfing buddies. What kind of power does he hold over the team?

3. WhatÕs the most effective approach to conflict resolution?

4. Two of your team members are having a disagreement over which technical solution to use. WhatÕs the first thing that you should do in this situation?

5. Joe is a project manager on a large software project. Very late in his project, the customer asked for a huge change and wouldnÕt give him any more time to complete the project. At a weekly status meeting, the client demanded that the project be finished on time. Joe told the client that he wasnÕt going to do any more status meetings until the client was ready to be reasonable about the situation. Which conflict resolution technique was he using?

6. YouÕve just completed your resource histogram. What process are you in?

7. Which of the following describes MaslowÕs Hierarchy of Needs?

8. Jim and Sue are arguing about which approach to take with the project. Sue makes some good points, but Jim gets frustrated and storms out of the room. What conflict resolution technique did Jim demonstrate?

9. Tina is a project manager who micromanages her team. She reviews every document they produce and watches when they come and go from the office. Which kind of manager is she?

9. YouÕre managing a construction project. Suddenly the customer asks for some major changes to the blueprints. You need to talk to him about this. WhatÕs the BEST form of communication to use?

8. Sue sent a message to Jim using the companyÕs voicemail system. When he received it, Jim called her back. Which of the following is true?

7. Which of the following is NOT an example of active listening?

6. You have five people working on your team, a sponsor within your company, and a client, all of whom need to be kept informed of your projectÕs progress. How many lines of communication are there?

13. YouÕre working at a major conglomerate. You have a 24-person team working for you on a project with five major sponsors. The company announces layoffs, and your team is reduced to half its size. How many lines of communication are on your new, smaller team?

12. Which communication process is in the Monitoring & Controlling process group?

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