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Int. Tourism

Prof. Dr. Klemmer

Prof. Dr. Klemmer

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Kartei Details

Karten 37
Sprache English
Kategorie BWL
Stufe Universität
Erstellt / Aktualisiert 01.06.2014 / 11.06.2014
Lizenzierung Keine Angabe
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What are the the Supply Components of the tourism industry?

  • Natural resources
    • Bodies of Water
    • Landforms
    • Flora, Fauna
  • Built Environment
    • Infrastructure
      • Roads, sewage systems, communication network, commercial facilities (stores)
    • Superstructure
      • accommodation
      • restaurants
      • recreation/ entertainment facilities
  • Operating Sectors
    • Transportation sector
    • Accomodation sector
    • Food service
    • Attractions and events
  • Sociocultural resources
    • Lifestyle
    • Architecture
    • Food
    • Folklore, Festivals, arts ans crafts
    • Tradition
    • Spirit of hospitality

 

What are demand characteristics of the tourism product?

  • Elastic demand (price sensitive)
  • Fluctuation in demand (peak-/offseason)
    • but supply stays the same consequently industry had to deal with either low occupancy or overcrowding
      • to deal with fluctuation:
      • Price differential (other clientile)
      • try to lengthen the high season

Which factors influence the effective demand?

  • Propensity (predisposition to travel)
    • Psychographics
    • Demographics
    • Economic status
  • Resistance (destination attractiveness)
    • Geographic distance
    • Cultural distance
    • Cost and quality of tourist service
    • Seasonality

 

Which tourism statistics can be distinguished?

  • Statistics of volume- quantity of tourist flows
    • Visitor arrivals, visitor days/nights
    • Border Method, Destination Method
  • Tourist characteristics - quality of the tourist flows
  • Expenditure statistics - flow of money earned in one place and spend in another

What is the GDP, T&T, TSA?

 

GDP= gross domestic product

T&T= total internal Travel &Tourism spending of tourists

TSA= Tourism Satellite Account (a tool for measuring and monitoring the development of tourism industry and its contribution to the Gross Domestic Product)

Why is a focus on the tourist himself so important for being successful in the tourism industry?

  • needs, purchase motives
  • dicision process
  • effects of various promo tactics
  • dealing with perception of risk (overall holiday perception of tourists)
  • different market segments: different purchase behavior

What are motives to travel?

  • escaping (overstimulation)
    • escape the normal 
  • seeking (too little stimulation)
    • curiosity (new cultures, nature)
    • social prestige
    • religious motives (pilgrimages)
    • aducational motives
  • Maslow
    • self realization

In which groups does Stanley Plog classify tourists?

  • Psychocentric (Organized/Individual, mass tourist)
    • anxious, self-inhibited, non adventuresome
  • Allocentric (Explorer,drifter)
    • self-confident, curious, adventurous,outgoing