Wörtli zum Lernen was ERP sind und wie diese funktionieren
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What issues must an auditor adress with the SAP ERP environment?
Why is auditing SAP ERP different?
SAP ERP has great flexibility and breadth of functionality.It has a different application / environment split than other ERP.
Why do you need Compliance?
There is always an information gap and aconflict of interests between producer andcustomers / between management and shareholders
Give a definition for GRC. And explain the 3 main factors.
GRC refers to a company's coordinated strategy for managing the broad issues of corporate governance, enterprise risk management and corporate compliance.
Governance: Effective as well as ethical management of a company.
Risk:effectively mitigate risks, which hindern the company to be competitive.
Compliance: External regulations for the business operations and data retention.
What are benefits of using GRC?
Higher quality informationProcess optimizationBetter capital allocationImproved effectivenessProtected reputationReduced Cost
What are challenges for audits? (4)
changing and very different regulationsBig dataIncreased oversight of processesTighter control of manual entries
Which one is with GRC and which one without?
What does GRC stand for?
What are the 4 phases of the life cycle?
Chartering phase, project phase, shakedown pphase, maintenance
What are important criteria for selecting ERP?
Find a good partner. 50/50 relation between solution and partner.
The solution should have the right features, good usability and the newest technology.
The vendor should be viable, have a good long-term strategy and be reachable for support and implementation.
What does the development of the market look like?
Tendency to cloud and increasing demand of small and medium enterprises. As well as operational efficiency in business processes.
What are the biggest differences between regions, such as Asia and Europa?
Legal reasons, language, different products and different countries have different values, ERP vendors must know this.
When do you adapt the proces to the ERP system and when do you adapt the ERP system to the process?
Idea: adapt to non-core functions like HR, Finance etc. and change the ERP according to your process with competitive advantage.
Which is the most occuring characteristic of ERP solutions?
Which advantage does a small ERP vendor has compared to one of the big three?
Small ERP vendors meet customers’ expectations better.
What are the differeneces of Online Transaction Processing and Online analytical processing?
OLTP emphasises on fast query processing, maintaining data integrity and is used for business operations, such as cash and card transactions.
OLAP emphasises on low volume of transactions. Queries are very complex and involve aggregation functions. It is used for data mining, decision making and analytics.
What are the main functions of Plant management?
Main functions: Inspection, Preventive maintenance and Repair of all systems and machines.
What is sales & distribution about? What does it support and what are the key elements?
SD: Sales & Distribution help company to integrate with their customers. Receiving sales order via phone, internet or EDI, shipping and billing.
Supports: Sales, Distribution and Billing
Key elements are: Pre-sales support, quotation processing, sales order processing, delivers processing, warehouse management, billing, credit management
What is material management about? What does it support and what are the key elements?
It plans and controls complete cycle of materials and information through procurement, cataloging, standardization, packaging, quality control, inventory control, disribution etc.
Supports: Procurement and inventory
Key elements are: Material procurement, inventory managment, invoice verification, vendor, evaluation.
Explain the functionality of Production Planning Control.
It tries to realize planning as complet as possinle despite all the problems, which can occur. It also tries to balance between availability capacity and current work load.
What is the module Production Planning about?
PP pre plans the workflow during the creation of a product for a certain time considering certain general conditions and realizing predetermined objectives.
How are the logistics modules called in SAP?
PP Production PlanningMM: Material ManagementSD: Sales & DistributiionPM: Plant ManagementQM: Quality Management
Shortly describe the ERP evolution with 1960, 1970, 1980, 1990, 2000. State what pushed the evolution.
1960 Inventory Management and Control Systems (Maintain level of stock)
1970 Material Requirements Planning (MRP) (Scheduling Production Processes)
1980 Manufacturing Resources Planning (MRP II) (Coordinating manufacturing processes: Product planning, inventory control etc.)
1990 Enterprise Resource Planning (ERP): Internal Holistic Resource Planning (Now includes HR, Finance, Accounting etc.)
2000s Extended ERP: Basic ERP + middleware to include outsiders: SCM, CRM, SRM etc.
The main driver for ERP were innovation push in computer hardware and software, e.g. better processors, more computing power.
What are the strategies of cost leadership and differentiation?
Cost leadership focuses on costs.
Differentiation strategy focuses on market differentiations (technology, price, product, customer service, user experience differentiation).
Shortly explain Six Sigma.
Six Sigma is a statistical measure of quality, a process for continuous improvement, an enabler of cultural change and a disciplined process focused on delivering near perfect products and services.
What is the goal of lean?
To minimize the waste of the manufacturing.
Which level of the SCOR model is implemented by the company itself?
The 4th level.
The other 3 levels are for every company the same.
What is in the first level SCOR model?
How does a SCOR model work?
it is a process reference model for supply chain management. This reference model enables users to address, improve, and communicate supply chain management practices within and between all interested parties in the extended enterprise.
How many levels does a score model have?
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