Englisch für Vortrag

Wichtigsten Vokabeln und Fragen zu den 12 Kapiteln aus dem Buch

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Patrick Handritschk

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Patrick Handritschk

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This set of flashcards helps university-level students learn English, focusing on business vocabulary and scenarios. The flashcard set covers mergers, acquisitions, crisis management, customer service, and financial terms, with examples like "a hostile takeover," "to handle a crisis," and "customer loyalty." The platform supports backward learning from the target language to the source language, making it ideal for advanced learners, professionals, and exam takers aiming to enhance their fluency and communication skills in business contexts.

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357

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Sprache

Englisch

Kategorie

Englisch

Stufe

Universität

Erstellt / Aktualisiert

26.10.2015 / 02.11.2015

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to complain/ make a complaint

klagen/ eine Beschwerde machen

What can be done to make staff more motivated and customer-oriented?

How can you motivate staff who complain that they are underpaid?

the last straw

der letzte Strohhalm

Do you think your company could be a target for a takeover? Why/ Why not?

customer loyalty

Kundenbindung

bad publicity

schlechte Werbung, Publizität

to cement a relatonship

eine Beziehung verfestigen

an asset

Wert/ Vermögenswert

to maintain relations

Beziehungen pflegen/ unterhalten

How could communication in your company be improved?

Can you think of any recent exaples where a company has to deal with a crisis? How do you think they handled it?

to reassure the public

die Öffentlichkeit beruhigen

disagreement

Uneinigkeit

swot analysis

SWOT - strengths, weaknesses, opportunites threats (Stärken, Schwächen, Chancen, Bedrohungen)

overtime

Extrazeit/ Überstunden

assertive

durchsetzungsfähig

to fail to agree terms

scheitern an der Zustimmung der Bedingungen

market niche

Nischenmarkt

Can you give an example of a company whi communicates well with its customers?

appraisal

Keyboard commands:

= turn,

= for-/backward,

= scroll

Bewertung/ Beurteilung

Does your company have an Intranet? Do you thin this is an effective means of communication?

Keyboard commands:

= turn,

= for-/backward,

= scroll

economis of scale

Keyboard commands:

= turn,

= for-/backward,

= scroll

Skaleneffekte

Are there any aspects of your company or its products that you feel need improving?

Keyboard commands:

= turn,

= for-/backward,

= scroll

Is the customer always right?

Keyboard commands:

= turn,

= for-/backward,

= scroll

to take a (calculated) risk

Keyboard commands:

= turn,

= for-/backward,

= scroll

ein (kalkuliertes Risiko) eingehen

What qualities make a good communicator?

Keyboard commands:

= turn,

= for-/backward,

= scroll

buying habits

Keyboard commands:

= turn,

= for-/backward,

= scroll

Kaufgewohnheiten

dedication

Keyboard commands:

= turn,

= for-/backward,

= scroll

Engagement/ Einsatz

succinct

Keyboard commands:

= turn,

= for-/backward,

= scroll

kurz/ knapp, prägend

Do you enjoy working in a team or do you prefer to work alone?

Do you think companies ever really recover when they have been involved in a scandal?

a substantial risk

ein erhebliches Risiko

What qualities should a manager have in your opinion?

a joint venture

Gemeinschaftsunternehmen

eloquent

redegewandt, sprachmächtig

a management buyout (MBO)

Firmenübernahme durch den Aufkauf der Anteile durch die Geschäftsführung

to come straight to the point

schnell/ direkt ans Ziel/ zum Punkt kommen

Do you agree that designer luxury goods are always better quality than non-designer goods?

Do you know of any company which have faced a crisis in your particular field of business?

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Cartes-fiches

to keep someone in the loop

jemanden auf dem Laufenden halten

Do you think some people are natural leaders?

drive

führen/ lenken

a strategic alliance

eine strategische Allianz

efficient

effizient

Does a company have to take risks to be successful?

to achieve an objective

ein Ziel erreichen

Are you a spender or a saver? What kind of things do you like to spend money on?

ruthlessness

Rücksichtslosigkeit

mediator

Vermittler

uncertainty

Unsicherheit/ Ungewissheit

In which types of business is customer care especially important?

a hazard

Gefahr/ Gefährdung

to invest in sth

in etw investieren

Does leasing machinery, vehicles etc. make more financial sense than buying them ?

democratic

demokratisch

Have you ever had a loss of confidence in a company?

What is important when dealing with the public when a crisis happens?

to spread a risk

ein Risiko verteilen/ Risikoverteilung

hands-on

praktisch oder auch interaktiv sein

What can a company do to reward loyl customers?

domestic market

Binnenmarkt, Heimatmarkt

to foster (a relationship)

pflegen, fördern

working enviroment

Arbeitsumfeld

a negligible risk

vernachlässigbares Risiko

What assets does your company own?

to undercut the competition

den Wettbewerb unterbieten

customer loyalty

Kundenbindung

Can you expect to get good service from discounters/ budget airlines etc.?

to blame somebody

jemanden beschuldigen

Do you need to take risks to be better at English?

to achieve - an achievement

erreichen - Erreichung/ Vollendung

What are some of the reasons as to why a company wants to take over another one?

How important is customer care to your company's success?

confrontation

Auseinandersetzung

to build morale

Stimmung/ Arbeitsmoral aufbauen

tension

Spannung

Do you feel that the work you do actuelly has an impact on your company's success?

What are the advantages of working in teams?

How would you prepare for a business trip to a country you haver never visited before?

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