Englisch für Vortrag

Wichtigsten Vokabeln und Fragen zu den 12 Kapiteln aus dem Buch

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Patrick Handritschk

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Patrick Handritschk

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This set of flashcards helps university-level students learn English, focusing on business vocabulary and scenarios. The flashcard set covers mergers, acquisitions, crisis management, customer service, and financial terms, with examples like "a hostile takeover," "to handle a crisis," and "customer loyalty." The platform supports backward learning from the target language to the source language, making it ideal for advanced learners, professionals, and exam takers aiming to enhance their fluency and communication skills in business contexts.

Karten

357

Lernende

Sprache

Englisch

Kategorie

Englisch

Stufe

Universität

Erstellt / Aktualisiert

26.10.2015 / 02.11.2015

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to complain/ make a complaint

klagen/ eine Beschwerde machen

What can be done to make staff more motivated and customer-oriented?

How can you motivate staff who complain that they are underpaid?

the last straw

der letzte Strohhalm

Do you think your company could be a target for a takeover? Why/ Why not?

customer loyalty

Kundenbindung

bad publicity

schlechte Werbung, Publizität

to cement a relatonship

eine Beziehung verfestigen

an asset

Wert/ Vermögenswert

to maintain relations

Beziehungen pflegen/ unterhalten

How could communication in your company be improved?

Can you think of any recent exaples where a company has to deal with a crisis? How do you think they handled it?

to reassure the public

die Öffentlichkeit beruhigen

disagreement

Uneinigkeit

swot analysis

SWOT - strengths, weaknesses, opportunites threats (Stärken, Schwächen, Chancen, Bedrohungen)

overtime

Extrazeit/ Überstunden

assertive

durchsetzungsfähig

to fail to agree terms

scheitern an der Zustimmung der Bedingungen

market niche

Nischenmarkt

Can you give an example of a company whi communicates well with its customers?

appraisal

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Bewertung/ Beurteilung

Does your company have an Intranet? Do you thin this is an effective means of communication?

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

economis of scale

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Skaleneffekte

Are there any aspects of your company or its products that you feel need improving?

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Is the customer always right?

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

to take a (calculated) risk

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

ein (kalkuliertes Risiko) eingehen

What qualities make a good communicator?

Keyboard commands:

= turn,

= for-/backward,

= scroll

buying habits

Keyboard commands:

= turn,

= for-/backward,

= scroll

Kaufgewohnheiten

dedication

Keyboard commands:

= turn,

= for-/backward,

= scroll

Engagement/ Einsatz

succinct

Keyboard commands:

= turn,

= for-/backward,

= scroll

kurz/ knapp, prägend

Do you enjoy working in a team or do you prefer to work alone?

Do you think companies ever really recover when they have been involved in a scandal?

a substantial risk

ein erhebliches Risiko

What qualities should a manager have in your opinion?

a joint venture

Gemeinschaftsunternehmen

eloquent

redegewandt, sprachmächtig

a management buyout (MBO)

Firmenübernahme durch den Aufkauf der Anteile durch die Geschäftsführung

to come straight to the point

schnell/ direkt ans Ziel/ zum Punkt kommen

Do you agree that designer luxury goods are always better quality than non-designer goods?

Do you know of any company which have faced a crisis in your particular field of business?

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Flashcards

Are new technologies a blessing or curse for customer service?

blessing = Segen

a natural catastrophe

eine Naturkatastrophe

unease

Unruhe/ Besorgnis

word of mouth advertising

Mund-zu-Mund Werbung

to accept responsibility

Verantwortung annehmen

to monitor performance

Leistung überwachen

synergies

Synergien/ Zusammenspiel

to identify a risk

ein Risiko aus machen/ identifizieren

a remote risk

ein unwahrscheinliches Risiko

a misunderstanding

Missverständnis

Would you say that you work for a company which takes risks?

an overdraft

eine Überziehung

Why do you think Apple is so sucessful?

mission statement

Unternehmensleitbild/ Firmengrundsatz

What form of communication do you like using at work? Why?

target market

Zielmarkt

a venture capitalist

Risikokapitalgeber

a money-back gurantee

Geld-zurück Garantie

Does your company operate globally? Hav they encountered any problems trying to sell their products in other countries?

business strategy

Geschäftsplan/ -strategie

to issue an apology

eine Entschuldigung/ Rechtfertigung ausrufen

promotion opportunities

Aufstiegsmöglichkeiten

What types of business do you expect to succed in the near future?

to restore (a relationship)

wiederherstellen

to undermine sth.

etw. untergraben

flexitime

Gleitzeit

dissatisfied

unzufrieden

a takeover/ an aquisition

eine Übernahme

to pass the buck

den schwarzen Peter weiter geben

to eliminate a risk

ein Risiko beseitigen

to take a gamble

ein Wagnis eingehen

a debt

Schuld/ Verbindlichkeit

Should managers get involved in their staff's personal problems?

brand loyalty

markentreue

contributory pensions

Betriebsrente

What are some of the advantages/ drawbacks of standardise globle advertising?

What sort of crisis do businesses have to face?

to draw up a contract

einen Vertrag erstellen

leading by example

mit guten Beispiel voran gehen

Do you know of any companies that taken over or merged with other ones?

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