EB 2

Business English 2

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Christoph Rüeger

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Christoph Rüeger

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This flashcard set helps university-level students learn English, focusing on vocabulary and communication practice. It covers essential terms like "empathy," "fierce competition," and "outrage over sth," useful for travelers, students, and anyone improving fluency. The platform supports backward learning, allowing users to practice from the target language to the source language, making it ideal for intermediate to advanced learners.

Karten

132

Lernende

Sprache

Deutsch

Kategorie

Englisch

Stufe

Universität

Erstellt / Aktualisiert

24.06.2016 / 22.06.2018

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mortgage

Hypothek

sophisticated

anspruchsvoll

word-of-mouth advertising

Mund zu Mund Werbung

battling to retain and increase market share

darum kämpfen, den Marktanteil zu erhalten und zu steigern

tales of woe

Leidensgeschichten

to induce

verursachen, veranlassen

to establish instant rapport with sb

sofortige Beziehung, Verbindung mit jmd herstellen

a faulty product

ein fehlerhaftes Produkt

gift voucher

Geschenkgutschein

to couple

verbinden

empathy

Einfühlungsvermögen, Mitgefühl

fierce competition

harte Konkurrenz

outrage over sth

Empörung, Entrüstung

Good morning, Jackson Enterprises, Sally Jones speaking
This is...speaking
How can I help you?
Who's speaking, please?
Am I speaking to...?
Could you spell that please?
Who would you like to talk to sir?
One moment please, I'll see if ... is available.

Answering the phone

I'd like to speak to...
Could I speak to someone who...
Colund you put me through to Mr. Jones, please?

Asking for someone

I'm sorry, I don't understand
I cannot hear you very well
You must have dialled the wrong number
I've tried to get through several times, but it's always engaged

Problems

I'll put you through to...
I'll connect you to...
I'll put... on the line
I'm sorry, there's no reply from Mr. Jones

Putting someone through

Just a moment, please
Hold on, please
Hold the line, please

Putting someone on hold

Thank you for waiting. I'm afraid Mr. Jones is not in at the moment.
I'm sorry, Mr. Jones is in a meeting
Can/Could you call back later in the day?

Asking someone to call back

Can I take a message?
Would you like to leave a message?
Can I give him a message?
I'll tell Mr. Jones that you calles
I'll make sure Mr. Jones rings you as soon as possible
At what number can you be reached?

Taking a message

an invention / Inventor

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Neuerung / Innovation

a blueprint

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Plan, Entwurf

prototype

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Prototyp

a setback
"The breakdown in talks represents a temporary setback in the peace process"

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Rückschlag, Schlappe

a breakthrough

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Durchbruch

a patent

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Patent

made of / from

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

gemacht / hergestellt aus

developer

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Entwickler

productive

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

produktiv

a pioneer

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Pionier

beneficial

nützlich, vorteilhaft

uneconomical

unökonomisch

ground-breaking

neu, innovativ, bahnbrechend

feasible /viable
"It's just not feasible to manage the business on a part-time basis"

machbar, durchführbar

excetional, outstanding

aussergewöhnlich

impractical

unpraktisch, untauglich

impracticable

undurchführbar

ingenious

ideenreich, genial

compettition

Wettbewerb

competitor

Konkurrenz, Konkurrent

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Cartes-fiches

gift voucher

Geschenkgutschein

to couple

verbinden

empathy

Einfühlungsvermögen, Mitgefühl

fierce competition

harte Konkurrenz

outrage over sth

Empörung, Entrüstung

Answering the phone

I'd like to speak to...
Could I speak to someone who...
Colund you put me through to Mr. Jones, please?

Asking for someone

I'm sorry, I don't understand
I cannot hear you very well
You must have dialled the wrong number
I've tried to get through several times, but it's always engaged

Problems

I'll put you through to...
I'll connect you to...
I'll put... on the line
I'm sorry, there's no reply from Mr. Jones

Putting someone through

Just a moment, please
Hold on, please
Hold the line, please

Putting someone on hold

Thank you for waiting. I'm afraid Mr. Jones is not in at the moment.
I'm sorry, Mr. Jones is in a meeting
Can/Could you call back later in the day?

Asking someone to call back

Taking a message

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