Communication
Test I / Chapters 1, 2, 3, 4, 5, 6, 7
Test I / Chapters 1, 2, 3, 4, 5, 6, 7
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Flashcards
They are claims that can be verified as true or false.
factual statements
A conclusion arrived at from an interpretation of evidence.
Inferential Statement
listening in which the primary goal is to fully understand the message, prior to any evaluation. understand others perspective.
analytical listening
listening in which the goal is to evaluate the quality or accuracy of the speaker's remarks. to investigate a problem. they fustrate others. you nit-pick everything others say.
critical listening
a response style in which the receiver perceives a speaker's comments as an attack . inocente comments as personal attacks.
defensive listening
the failure to recgnize the thoughts or feelings that are not directly expressed by a speaker, and instead accepting the speaker's words at face value.
insensitive listening
brain reconstructs electrochemical impulses generated by hearing into representations of the original sound and gives them meaning.
listening
active, high-level informatin processing
mindful listening
darin, my father. is an imitation of the real thing.
pseudolistening
turn the topc of conversations to themselves instead of showing interest in the speaker.
stagehogging
you help the speaker to deal with a personal dilemma. they are optimistic, hones, understanding, and encouraging.
supportive listening
to study how human beings use and structure time. the way we handle time can express both intentional and unintentional messages.
chronemics.
an extremely strong reaction of anger, shock, or indignation
outraged
, emphasizing punctuality, schedule and completing one task at a time.
monochronic
flexible schedules in which multiple tasks are pursued at the same time.
polychronic
the study of touch in the human behavior.
haptics
one of Hall's four distance zones, ranging from skin conact to 18 inches. we trust them
intimate distance
nonlinguistic means of vocal expressins: rate, pitch, ton, and so on.
paralanguage
one of hall's four distance zones ranging from 18 inches to 4 feet. rasonable personal
personal distance
the study of how people and animals use space
proxemics
outward from 12 feet
public distance
from 4 to 12 feet. more formal and impersonal situations. we generally sit from the box.
social distance
fixed space that an individual assumes some right to occupy.
territory
deception intedded to be unmalicious, or even helpful, to the person to whom it is told.
altruistic lies
opposing forces exist: connectin versus autonomy, predictability versus novelty, openness versus privacy
dialectical tensions
one of the dimmensions for disclosures by scial psychologist in the social penetration model,. the first dimension of self-disclosure in this model involve the breadth and then the deph the shift to more personal communication. self-disclosure is a process of deliberately revealing jinformation about onesel f that is significant and that would not normally be know by others.
depth breadth
I will meet you at the church. i have never taste anything like this. I have other plans, sorry.
has more than one likely interpretation
equivocal language
the degree of interest and ataction we feel toward and communicate to othes. usually expressed non-verbally
immediacy
a state of closeness between two or more people,. intivacy can be manifested physically, intellectually, emocionally and via shared activities.
intimacy
the potential benefits that come from belonging to one or mover social networks.
social capital
