Communication
Test I / Chapters 1, 2, 3, 4, 5, 6, 7
Test I / Chapters 1, 2, 3, 4, 5, 6, 7
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Flashcards
Types of Listening
I listen to understand the emocions and mod of the speaker
Relational
Withhold judgment about othes ideas until I have heard everthing they have to say
Analytical
Impatient with people who ramble on during conversations
Task-Oriented
Focus on any inconsistencies or error in what's being said
Critical
Notice contradictions in what they say
Critical
disguised attempts to send a message
counterfeit questions
Counterfeit questions are
Restatin in your own words the message you thought the speaker had just sent
Paraphrase
Effective paraphrasing
How to search for value in the most borring situations
how to a critical listener
type of listening focus in dealing with personal dilemmas.
resons for poor listening
we are capable of understanding how many words per minute
600
the average person speaks how many words per min
100-140
The art of finding the right way to persuade
Rhetoric
fear that something bad will happen
aprehension
bias to feel in a particular way
Bias confirmation
causes interes or amusement
bizarre
a feeling of worry about an imminent event or something with an uncertain outcome
Anxiety
the way ( tangible, auditorium, visual )in which one acts or conducts oneself toward others.
Behavior
how much no verbal communication we use
85-90
person who doesn't like technology
Luddite
how many jews die in the holocaust?
6,000,000
the chances that an event will occur
probability
wih few words
Succinctly
hacer algo de mala gana
Reluctantly
trancar
stash
insufficient evidence to warrant a valid generalization
Stereotype
open to interactions
Immediate
group of two people
Dyads
how to solve "spare time" when somebody is talking
a person who give the appearance of litening
Pseudolistening
a peson who only play attention when the topic interest them
Selective listener
a person who takes innocent comments as personal attacks
Defensive listener
a person who listen carefully because they are collecting information to attack what you have say.
Ambushing listener
a person who avoid certain topics/ fail to acknoledge
Insulate listener
a person who take a speaker's remarks at face value
Insensitive listener
a person who change conversation to what they want
Stage hogging listener
