BEN1 / Voc. 12-28
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Cartes-fiches
anticipate
to guess and judge who will happen
applications
uses
business continuity plan
the process of allowing work to continue normally
contingency plan
a plan that you can use if something bad and unexpected happens
converge
to become more similar
crisis
a situation that has reached an extremly difficult or dangerous point
crisis management plan
plans of how you will deal woth a very bad situation
Delphi method
a way of predictiong what will happen in the future, in which a group of experts give their opinion and other members comment on these opinions. This process is repeated several times.
Estimate-Talk-Estimate
a way of predicting what will happen in the future, in which a group of experts at a meeting give their opinion and other members comment on these opinions
evolve
to develop gradually, or to cause something or someone to develop gradually
forecast
to say what you think will happen in the future
futurist
someone who tries to judge what will happen in the future
futuroligst
someone who tries to judge wht will happen in the future
futurology
ways of trying to judge what will happen in the future
image
what people think of a company, product, etc.
iterative
repeated several times
make forecasts
to predict what the business situation will be in the future
mini-Delphi
a method of trying to guess what will happen in the future in which the people at a meeting give their opinions and then discuss them. This process is then repeated
nationalization of assets
when a company's assets become owned by a country's government
panel of experts
a group of people who know a lot about a subject and who give their opinions
predict
to say what you think will happen in the future
prediction
a statement of what you think will happen in the future
public relations disaster
an event that makes people have a very bad opinion of a company or organization
reach a consensus
if a group pf people reach a consensus, they agree after discussing something
respond to changes
to react to changes by doing something
risk management
the way that a company plany to deal with problems or dangers
scenarion planning
the progress of thinking about how a situation might change and develop, and deciding what you would do
social and economic environment
the financial and social situation in a place
social responsibility
when companies or organizations are concerned about the results of their actitivies on society
structured group
a group of people that are trying to achieve something and each person has a particular role
advertising
the job of making advertisements
after-sales service
the service that a company offers to customers who have bought its products
attitude
the way that someone thinks and behaves
communication
the act of sharing information with other people by talking, writing, etc.
customer ecperience
the experience that customers have when they buy something from a company
distribution channel
a way of getting a product to the people who want to buy it
efficient
working or operating quickly and effectively in an organized way
four Ps
product, pricing, place and promotion, which are four things that are considered to be impartant in marketing
helpful
willing to help
highly informed
knowing a lot about something
