ServiceNow Certified System Administrator (CSA)
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered the official study or exam materials and should only be used to practice for the mainline exam.
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered the official study or exam materials and should only be used to practice for the mainline exam.
-
- 1 / 360
-
Lernkarten
What changes are automatically reflected in dynamic application services?
What does a column in a list represent in a ServiceNow instance?
What type of relationship is recommended between Incident and SLA tables to report on incidents resolved by SLA per incident category?
What are the two available knowledge article types?
Select 2 Answers from the below options.
Which Chatbot on the Now Platform allows you to send notifications directly to Slack and Microsoft Teams users?
What is the primary language used for scripting in ServiceNow?
A filter is a set of conditions applied to a table to help you find and work with a subset of data.
In the Now Platform, filter conditions are also referred to as:
Which modules can you use to create a new table?
Select 2 Answers from the below options.
What service catalogue component allows for multiple catalogue items to be logically grouped as one request?
What are some possible methods of populating a knowledge base with knowledge articles?
Select 3 Answers from the below options.
What is the best way to privately suggest an article revision to the knowledge manager from the Service Portal?
What is an update set?
When configuring an email notification, where can you choose field values from the record to include within the message?
What can be set up to auto-assign all new Hardware category Incidents to a particular group?
Select 3 Answers from the below options.
Which user authentication method is used when it authenticates the user name and password configured in identity providers with a matching user account in the ServiceNow instance?
Why do organisations fail to complete implementation or realise business value from the CMDB?
Select 3 Answers from the below options.
Which field type displays records from another table?
From the end user's perspective, how are the products and services in the service catalogue organised?
Which of the following are the UI actions in a form?
Select 3 Answers from the below options.
What are the three main tables in the CMDB?
Select 3 Answers from the below options.
(Vancouver) How can you improve the performance of the CSDM and the CMDB Data Foundations Dashboards?
What protects applications by identifying and restricting access to available files and data?
Which of the following are database view limitations?
Select 3 Answers from the below options
What are the three main screen elements of the Now Platform User Interface?
Select 3 Answers from the below options.
What do Application Services represent from an Application Portfolio Management (APM) perspective?
Which of the following are valid report-sharing options?
Select 4 Answers from the below options.
Which of the following is the definition of a role in ServiceNow?
Which of the following branding features can be configured?
Select 4 Answers from the below options.
If an end-user wants to report an Incident, where do they navigate to on the service portal?
You can define the relationship between fields in an import set table and an existing ServiceNow table.
Where is this relationship determined in the import process?
What platform feature, combined with field normalisation, does CMDB use to automatically check a CI's uniqueness?
In what order are access controls evaluated?
What type of Flow Designer trigger is needed for an Inbound Email Action?
What filter condition allows you to report on incidents created from the ‘Create Incident’ record producer where the value for the ‘Urgency’ question is ‘2-Medium’?
What form action updates an existing record and keeps the form open?
You can add knowledge article URLs to your sitemap to improve content indexing by public search engines.
What do you configure to achieve this for the Knowledge Portal?
By default, a report is shared with the following:
How do you group the records on a list based on the State field?
Select 3 Answers from the below options.
How do you navigate the Now Platform to see a list of catalogue items?
(Vancouver) What framework in Flow Designer helps you select the next component in your flow from a list of AI-generated recommendations?
