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This flashcard set covers advanced topics in SAP Sales Cloud, focusing on user management, territory alignment, and system configuration. It delves into key aspects like access control, business roles, and work center customization, providing multiple-choice questions to test understanding. Ideal for administrators and business users, it helps streamline workflows and optimize system usage in SAP environments.

Cartes-fiches

Utilisateurs

Langue

Anglais

Catégorie

Informatique

Niveau

Autres

Créé / Mis à jour

19.12.2022 / 22.12.2022

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Cartes-fiches

9. Which of the following actions can you perform with the Adaptation function? Note: There are 2 correct answers to this question.

Create code list restrictions.

Create an extension field and define its properties.

Assign a page layout to achieve dynamic user interfaces.

Create workflow rules.

10. You want to automatically assign employees to business objects using party roles. Where can you do this?

In the territory hierarchy nodes

In the organizational structure

In the activity list

In users and access management

11. Which of the following elements are created when an object is generated via the Custom Object Builder? Note: There are 2 correct answers to this question.

Updated relationships.

Extensions of existing objects.

Web services.

Data source for reporting.

12. You want to perform a territory realignment. Which of the following master data objects are taken into consideration during the territory realignment run? Note: There are 2 correct answers to this question

Owners

Competitors

Sales offices

Accounts

13. Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct answers to this question.

Upload territory hierarchy from Microsoft Excel.

Define sales hierarchy levels.

Assign multiple owners to a territory.

Create multiple root hierarchies.

14. Which business partner type is created in a business-to-customer scenario in SAP Sales Cloud?

Individual customer

Account

Contact person

Partner

15. In HTML5, what can you do using the field definition link? Note: There are 2 correct answers to this question.

Add an extension field to the page layout.

Add an extension field to a data source.

Hide an extension field form the master template.

Add an extension field to a form template.

16. Which of the following business transactions can contain a territory determination? Note: There are 2 correct answers to this question.

Opportunities

Campaigns

Promotions

Sales quotes

17. What can you use to control user authorizations in SAP Sales Cloud? Note: There are 3 correct answers to this question

Business role

Page layout

Business configuration

Code list restrictions

Workflow rules

18. Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct answers to this question

Assign the report to a work center view.

Create a KPI.

Create a key figure.

Choose a data source.

19. You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?

The employee is NOT part of the account team.

The employee is NOT part of the sales organization.

The employee is NOT part of the sales unit.

The employee is NOT part of the sales team.

20. You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? Note: There are 3 correct answers to this question.

Invoice status

Credit status

Bill-to-party ID

Delivery status

Sales order ID

21. Which of the following initial tasks are required to configure SAP Hybris Cloud for Customer? Note: There are 2 correct answers to this question.

Define the business roles

Define the territory structure

Set up scoping and fine tuning

Define the organizational structure

22. What can you do with extension fields? Note: There are 2 correct answers to this question.

Add the field to the access sequence price lists.

Add the field to a sales planning dimension.

Add the field to a data source.

Add the field to a form template.

23. What is the difference between a business user and an employee? Note: There are 2 correct answers to this question.

Business users can be assigned access rights and business roles.

Employees can be assigned access rights and business roles.

Business users can be created using the data migration template.

Employees need to be assigned directly to the organizational structure.

24.For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct answers to this question.

A service manager wants to arrange his ticket queue with Assigned To as the first column.

A sales manager wants different screen layouts assigned to two different business roles.

A sales representative wants to modify the screen layout.

An administrator wants to change a standard field label to a new value.

25. Which of the following configuration options can you use to restrict Lead conversion actions?

Status

Qualifications

Sources

Reasons

26. In the SAP Cloud for Customer for iPad app, which of the following items are available in offline mode? Note: There are 3 correct answers to this question.

Opportunity

Visit

Product

Competitor

Library

27. What activities do you perform in the Administrator work center to enable a new social media channel? Note: There are 3 correct answers to this question.

Define the ticket priority with the social media channel provider.

Select the social media channel service level.

Create and schedule a social media import run.

Set up access to your social media account.

Select the channel type.

28. Which of the following activities do you perform when you create an interactive dashboard? Note: There are 3 correct answers to this question.

Define chart interaction.

Define access by business role.

Select report variants.

Assign the dashboard to a sales organization.

Identify new key figures or dashboard analysis.

29. What can you use to map the complex organizational structure of a large account in SAP Sales Cloud?

Organizational structure

Territory hierarchy

Product hierarchy

Account hierarchy

30. When do you implement the Approval process in SAP Hybris Cloud for Customer? Note: There are 3 correct answers to this question.

You want different reviewers for a business object based on different conditions.

You want another user to review a business object before it can be processed further.

You want the direct approver of a business object to be the reporting line manager.

You want to define multiple review steps for the same business object.

You want to define multiple review processes for the same business object.

31. You need to assign one contact to multiple accounts. How do you create this contact in SAP Sales Cloud?

Create the contact master record only and add it to the account hierarchy.

Create the contact for the first account and add the same contact to the second account.

Create different contacts for each account.

Merge both accounts and create the contact record for that account.

32. Which of the following actions can you perform using the Administration Adaptation function? Note: There are 2 correct answers to this question.

Create extension field and define its properties.

Validate values for an extension field based on another field.

Enter default extension field values based on business logic.

Create a code list restriction for standard and extension fields.

33.Which workcenters are required when you initially set up SAP Cloud for Customer? Note: There are 2 correct answers to this question.

Administrator

Application and User Management

Business Configuration

Service control center

34. You have selected the Override Territory field on the Accounts Overview page. What effect does this have on territory determination?

It aligns the account territory determination with the territory realignment run.

It removes the employee as the account owner and reassigns to a new owner.

It removes only accounts with multiple territories from the territory realignment run.

It removes the account from the territory realignment calculation.

35. Which object is used to assign the security policy for SAP Sales Cloud?

Business user

Business role

Employee

Organizational unit

36. How can you give a business user access to a work center view? Note: There are 2 correct answers to this question.

Use business scoping to activate the work center containing the view.

Assign the business user to the territory structure.

Copy the access rights from a business user who already has access to the work center view.

Create a business role that has access to the work center view and assign it to the business user.

37. As an administrator, which of the following objects can you design in the Business Analytics work center in SAP Sales Cloud? Note: There are 3 correct answers to this question.

Data sources

Key figures

KPIs

Usage statistics

Scorecards

38.To which of the following can you assign a custom report to control its visibility? Note: There are 2 correct answers to this question.

Business role

Work center

Access context

Business user

39. In which party types are Territory Alignment rules used to realign territories? Note: There are 2 correct answers to this question.

Competitors

Sales Units

Employees

Accounts

40. What authorization element is used to restrict users' access at the work center level?

Access rights

Access context

Code list restrictions

Access sequence

Access control

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