What is the purpose of a load balancer?

To distribute and balance the load when provisioning/de-provisioning

To spread the load of applications over the day

To make sure that each network request has exactly one response

To generate load on a test server

What does moving to a Cloud environment mean for storage capability?

Storage capability can be easily added

Storage capability guarantees restoration of any previous version

Storage capability provides data integrity

What is one of the main risks associated with using Cloud solutions?

Having no direct access to applications or infrastructure in case of an incident

Bankruptcy of the Cloud provider

Constant updates to Cloud applications

Having to use a password to access Cloud applications and then losing it

Having no direct access to applications or infrastructure in case of an incident

What is considered the first example of shared managed services?

Applications offered by ASP’s (application service providers)

card2brain.ch

Why are multiple sites often used in Cloud computing environments?

They make network configuration easier

They can help in disaster prevention and recovery

They make it easier to virtualize IT resources

They are less vulnerable to security attacks.

They make network configuration easier

They can help in disaster prevention and recovery

They make it easier to virtualize IT resources

They are less vulnerable to security attacks.

Which characteristic of an Identity management system attributes permissions to roles and not to people?

digital identity

. group management

people management

self service functions

digital identity

. group management

people management

self service functions

The e-mail service provided by Google (Gmail) is an example of which deployment and service model?

SaaS in a Public Cloud

SaaS in a Community Cloud

IaaS in a Private Cloud

PaaS in a Hybrid Cloud

SaaS in a Public Cloud

SaaS in a Community Cloud

IaaS in a Private Cloud

PaaS in a Hybrid Cloud

Which statement describes a Community Cloud?

A commercial organization that asks the community for feedback on their Cloud offerings

. A group of users that create a special group to discuss cloud solutions.

. Facebook is a perfect example of a Community Cloud

Several independent companies that agree to share resources through a cloud solution to reduce total license costs.

A commercial organization that asks the community for feedback on their Cloud offerings

. A group of users that create a special group to discuss cloud solutions.

. Facebook is a perfect example of a Community Cloud

Several independent companies that agree to share resources through a cloud solution to reduce total license costs.

In the 2010 white paper Top Threats to Cloud Computing, what does the Cloud Security Alliance (CSA) identify as remediation for unknown risk

Good Human Resource vetting procedures

. Good SLA structures including Cloud provider compliance audits

Proper testing methods

Strong authentication and access control

Good Human Resource vetting procedures

. Good SLA structures including Cloud provider compliance audits

Proper testing methods

Strong authentication and access control

One of the limitations concerns of Cloud computing is uncertainty about where your data is stored in conjunction with varying national and international legislation on data protection. Which issue does this raise?

Availability

Confidentiality

Integrity

Security

Availability

Confidentiality

Integrity

Security

Which kinds of audit mechanisms are available in ISQ/IEC 20000:2011?

An internal audit mechanism

. An external audit mechanism

An internal and external audit mechanism

No audit mechanisms

An internal audit mechanism

. An external audit mechanism

An internal and external audit mechanism

No audit mechanisms

What is a good question to ask a prospective Cloud provider?

How can we access the servers in case of an incident?

How is data partitioning done?

What are the names of the Service desk employees?

What are the provisions when a service ends?

How can we access the servers in case of an incident?

How is data partitioning done?

What are the names of the Service desk employees?

What are the provisions when a service ends?

What is the goal of an ISO/IEC 20000 follow-up audit?

. To change procedures and working instructions

To check if the organization still fulfills the ISO/IEC 20000 requirements

To implement additional processes within the Cloud provider’s organization

To pay specific attention to the Change management process

. To change procedures and working instructions

To check if the organization still fulfills the ISO/IEC 20000 requirements

To implement additional processes within the Cloud provider’s organization

To pay specific attention to the Change management process

The National Institute of Standards and Technology (NIST) states there are ‘five essential characteristics, three service models and four deployment models’ to Cloud Computing. What is an example of a service model?

Measured service

On-demand self-service

Resource pooling

Software as a Service

Measured service

On-demand self-service

Resource pooling

Software as a Service

Which communication protocol group is generally accepted on the Internet?

NetBIOS

OSI

SNA

. TCP/IP

NetBIOS

OSI

SNA

. TCP/IP

What is the simplest way of consuming Cloud services for general purposes?

Communication as a Service Caas

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

Communication as a Service Caas

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)

What is the international standard for IT Service Management processes?

ISO 9001

. ISO 14001

ISO/IEC 20000

. ISO/IEC 27001

ISO 9001

. ISO 14001

ISO/IEC 20000

. ISO/IEC 27001

What does the abbreviation IPsec mean?

. Internet Protocol Security

Internet Private Section

. Intelligent Protocol Seconds

. Second Internet Protocol

. Internet Protocol Security

Internet Private Section

. Intelligent Protocol Seconds

. Second Internet Protocol

What is an important environment related benefit of Cloud?

Greater data protection

Reduced dependency on the Internet

. Reduced power requirements

Smaller bandwidth consumption

Greater data protection

Reduced dependency on the Internet

. Reduced power requirements

Smaller bandwidth consumption

What do we call the threat of data compromised due to unauthorized access?

Account service and traffic hijacking

Data loss/leakage

Insecure application interfaces

. Shared technology vulnerabilities

Account service and traffic hijacking

Data loss/leakage

Insecure application interfaces

. Shared technology vulnerabilities

What is an important benefit of using a hybrid model for cloud services?

It allows the purchaser to save money in infrastructure and licenses.

. It allows the separation of sensitive data from less sensitive data.

It provides better performance.

It provides the best client/server experience in a cloud environment.

It allows the purchaser to save money in infrastructure and licenses.

. It allows the separation of sensitive data from less sensitive data.

It provides better performance.

It provides the best client/server experience in a cloud environment.

What describes a serious drawback in the early development of networks?

Computers were dedicated to one function.

Computers were too complicated to be connected.

There was low network speed

Vendors developed their own network communication protocols.

Computers were dedicated to one function.

Computers were too complicated to be connected.

There was low network speed

Vendors developed their own network communication protocols.

In evaluating a Cloud service provider and as part of a proper governance framework, what is required for compliance?

Exception reports

. Management reviews

Performance reports

Statement on Auditing Standards

Exception reports

. Management reviews

Performance reports

Statement on Auditing Standards

Who is responsible for securing Cloud user data?

The cloud provider

The cloud user

Both the cloud provider and the cloud user

The Internet provider

The cloud provider

The cloud user

Both the cloud provider and the cloud user

The Internet provider

What is a specific feature of Network Attached Storage (NAS)?

NAS presents data to the user as if it is stored on a file serve

NAS uses the file system of the client computers

The NAS operating system does not provide security features

With NAS the file system is managed by the servers storing the data

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

NAS presents data to the user as if it is stored on a file serve

NAS uses the file system of the client computers

The NAS operating system does not provide security features

With NAS the file system is managed by the servers storing the data

What is OpenID used for?

to connect to multiple web-sites without using a password

. to identify yourself in dealing on-line with government agencies

. to pay on-line via your own bank account

. to use one account to sign in to multiple web sites

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

to connect to multiple web-sites without using a password

. to identify yourself in dealing on-line with government agencies

. to pay on-line via your own bank account

. to use one account to sign in to multiple web sites

How can moving to Cloud computing increase user satisfaction?

by accomplishing quick and efficient release of applications

by increasing the access to information available on the Internet

by moving internal systems with performance problems to the Cloud

by passing problems with applications to the Cloud provider

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

by accomplishing quick and efficient release of applications

by increasing the access to information available on the Internet

by moving internal systems with performance problems to the Cloud

by passing problems with applications to the Cloud provider

Why became the Ethernet standard popular for Local Area Networks (LANs)?

because the Ethernet standard was fastest

because the Ethernet standard was released for general use

. because the Ethernet standard was suitable for mainframes

. because the Ethernet standard was used by the largest vendor

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

because the Ethernet standard was fastest

because the Ethernet standard was released for general use

. because the Ethernet standard was suitable for mainframes

. because the Ethernet standard was used by the largest vendor

What is an example of the use of location information?

to determine the user's native language

to determine whether the user is connected via a mobile platform

to provide advertisements for local restaurants, determined by GPS

. to provide the correct version of the application for the user's operating system

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

to determine the user's native language

to determine whether the user is connected via a mobile platform

to provide advertisements for local restaurants, determined by GPS

. to provide the correct version of the application for the user's operating system

What is the generally accepted communication protocol on the Internet?

. Net BIOS

OSI

SNA

TCP/IP

Commandes clavier:

= tourner,

= avant/arrière,

= faire défiler

. Net BIOS

OSI

SNA

TCP/IP

What is an economic cloud solution for a short term project like a one time application design?

Platform-as-a-Service

Software as-a-Service

Communication-as-a-Service

Security-as-a-Service

Commandes clavier:

= tourner,

= avant/arrière,

= faire défiler

Platform-as-a-Service

Software as-a-Service

Communication-as-a-Service

Security-as-a-Service

What may be an economic benefit of Cloud computing?

a custom accounting system

acceptance by employees

purchasing thin clients

reduced overhead

Commandes clavier:

= tourner,

= avant/arrière,

= faire défiler

a custom accounting system

acceptance by employees

purchasing thin clients

reduced overhead

What does the integrity of information mean?

It means that the access to the information is limited.

. It means that the information can be accessed by those users who are allowed to access it.

It means that the information is accurate

It means that the information is protected.

Commandes clavier:

= tourner,

= avant/arrière,

= faire défiler

It means that the access to the information is limited.

. It means that the information can be accessed by those users who are allowed to access it.

It means that the information is accurate

It means that the information is protected.

What is a main challenge for enterprises in using cell phones for collaboration?

Applications for collaboration are limited

Collaborative applications are complicated

Employees want to use their private cell phones.

Separating business data from personal data

Commandes clavier:

= tourner,

= avant/arrière,

= faire défiler

Applications for collaboration are limited

Collaborative applications are complicated

Employees want to use their private cell phones.

Separating business data from personal data

What is the principal function of the Hypervisor?

identity management

responding to client requests

scheduling the sharing of resources

virus protection

identity management

responding to client requests

scheduling the sharing of resources

virus protection

How can a protocol analyzer be used?

to analyze errors in the protocol syntax used in a failed message

to distribute messages according to the addressing protocol they use

. to measure the bandwidth required for different types of transactions

to prevent virus infections in the network software

to analyze errors in the protocol syntax used in a failed message

to distribute messages according to the addressing protocol they use

. to measure the bandwidth required for different types of transactions

to prevent virus infections in the network software

What is specific for public cloud?

It is a client computer connected to a network

It uses both local and remote services in its implementation

It uses services provided by an external service provider.

The services are shared in the organization.

It is a client computer connected to a network

It uses both local and remote services in its implementation

It uses services provided by an external service provider.

The services are shared in the organization.

Why is a thin client called 'thin'?

because it has a thin monitor

because it has limited functionality

. because it has no memory

because it has no processor

because it has a thin monitor

because it has limited functionality

. because it has no memory

because it has no processor

Providing a user access to an application in the Cloud requires several steps. In which step are the user's permissions determined?

during the auditing phase

during the authentication phase

during the authorization phase

during the verification phase

during the auditing phase

during the authentication phase

during the authorization phase

during the verification phase

What was a serious drawback in the early development of networks?

A. computers being dedicated to one function

computers were too complicated to be connected

the low speed of the network

vendors developing their own network communication protocols

A. computers being dedicated to one function

computers were too complicated to be connected

the low speed of the network

vendors developing their own network communication protocols

Why is text messaging in automobiles outlawed in many countries?

for financial reasons

for safety reasons

for security reasons

for synchronization reasons

for financial reasons

for safety reasons

for security reasons

for synchronization reasons

In evaluating a Cloud service provider, which security issue is important?

how the service provider implements and maintains security

the compatibility of the virus scanners used by the vendor and in your organization

the protection provided by your organization's firewall

the security protocols used by other customers of the services

how the service provider implements and maintains security

the compatibility of the virus scanners used by the vendor and in your organization

the protection provided by your organization's firewall

the security protocols used by other customers of the services

What is the main tool for users accessing the Cloud?

remote desktop

. the firewall

the web-browser

. the web-server

remote desktop

. the firewall

the web-browser

. the web-server

What is the most important feature of a virtualized environment?

Multiple applications can be used by a single user

. Multiple computers can be connected to a single network

Multiple operating systems can be used on a single hardware platform

Multiple users can be active on a single network.

Multiple applications can be used by a single user

. Multiple computers can be connected to a single network

Multiple operating systems can be used on a single hardware platform

Multiple users can be active on a single network.

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