Information Management - Part 2/2

Information Management, FHNW 2020 Process Modeling, Application Systems, Managing Information Systems

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Marco Kofel

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Marco Kofel

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This flashcard set covers advanced topics in information management at the university level, focusing on business processes, software systems, and cost models. It delves into the benefits of IT management, the role of data analysis, and the application of various management information systems. Ideal for students and professionals, it provides insights into optimizing business strategies and leveraging technology for competitive advantage.

Karten

Lernende

Sprache

Englisch

Kategorie

Technik

Stufe

Universität

Erstellt / Aktualisiert

09.06.2020 / 11.01.2025

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Companies and organizations must be responsible for this.

Both

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Data Protection

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Data Protection

Mostly deals with the protection of data

Data Protection

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Both

Data Protection

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Both

Based on a legal regulation.

Both

Data Security

Data Protection

Both

Data Security

Data Protection

Which statements on the observation of technological development are correct?

The Gartner Hype Cycle is a way to follow the technological development.

The observation of technological development is not relevant, since there are always new things anyway and one learns about them automatically as soon as it is on the upswing.

Technological development only needs to be reassessed every 2 to 4 years when the strategy is redefined.

If you actively monitor technological developments, you can react early and adjust your strategy if necessary.

The Gartner Hype Cycle is a way to follow the technological development.

The observation of technological development is not relevant, since there are always new things anyway and one learns about them automatically as soon as it is on the upswing.

Technological development only needs to be reassessed every 2 to 4 years when the strategy is redefined.

If you actively monitor technological developments, you can react early and adjust your strategy if necessary.

Put the steps of the strategy creation process in the correct order:

- Strategic option- Strategic choice- Strategic objective- Environmental and business analysis (external and internal)- Strategy implenentation

Step 1: Strategic objective

Step 2: Environmental and business analysis (external and internal)

Step 3: Strategic option

Step 4: Strategic choice

Step 5: Strategic implementation

Which of the following statements on business/IT alignment are correct?

Business/IT-Alignment describes the coordination of business and IT to achieve the greatest possible benefit.

The alignment between IT and business is becoming increasingly important because many products and services now have an IT component.

Communication problems between business and IT are rare, because nowadays almost everyone knows a little bit about IT.

Business/IT-Alignment always means that the IT is oriented and aligned to the business.

Business/IT-Alignment describes the coordination of business and IT to achieve the greatest possible benefit.

The alignment between IT and business is becoming increasingly important because many products and services now have an IT component.

Communication problems between business and IT are rare, because nowadays almost everyone knows a little bit about IT.

Business/IT-Alignment always means that the IT is oriented and aligned to the business.

When is it necessary to pursue different strategies for different areas of a company?

If the products of the company are highly diversified.

This is not necessary, all areas of the company should follow a similar strategy.

That was a topic especially in the past and is no longer like that nowadays.

If the company has different products, different goals and different markets.

If the products of the company are highly diversified.

This is not necessary, all areas of the company should follow a similar strategy.

That was a topic especially in the past and is no longer like that nowadays.

If the company has different products, different goals and different markets.

Which of the following statements on IT in companies are correct?

IT can help companies offer products cheaper than the competition.

IT can be an important differentiation factor for companies because the use of IT can increase efficiency.

IT in companies is always the most important factor for success.

IT can help companies offer products that stand out in the competition.

IT can help companies offer products cheaper than the competition.

IT can be an important differentiation factor for companies because the use of IT can increase efficiency.

IT in companies is always the most important factor for success.

IT can help companies offer products that stand out in the competition.

In which substrategies can the strategy be further divided?

Short-term strategy

Product strategy

Business Strategy

Operational Strategy

Short-term strategy

Product strategy

Business Strategy

Operational Strategy

Which of the following statements applies to IT sourcing?

The outsourcing of IT services has only advantages for a company.

The outsourcing of IT services is practiced in many companies today.

An advantage for outsourcing IT services (IT outsourcing) can often also be a disadvantage. This always depends on the company and the initial situation.

The outsourcing of IT services is usually easy, as the external service providers have great experience.

The outsourcing of IT services has only advantages for a company.

The outsourcing of IT services is practiced in many companies today.

An advantage for outsourcing IT services (IT outsourcing) can often also be a disadvantage. This always depends on the company and the initial situation.

The outsourcing of IT services is usually easy, as the external service providers have great experience.

Which of the following elements are components of the business model Canvas?

Revenue streams

Customer segments

Competitors

Customer relationships

Revenue streams

Customer segments

Competitors

Customer relationships

Which of the following statements about the different cost factors of IT are correct?

Indirect costs arise when using the goods.

Indirect costs are usually negligible due to the high proportion of direct costs in the total costs.

Direct costs make up about 90% of the total costs of IT.

An example of direct costs are the acquisition costs for new laptops.

Indirect costs arise when using the goods.

Indirect costs are usually negligible due to the high proportion of direct costs in the total costs.

Direct costs make up about 90% of the total costs of IT.

An example of direct costs are the acquisition costs for new laptops.

Which statements on Switzerland in the field of digitalization are correct? (On text "Effects of digitization summary")

The digitalization ensures that the work execution becomes generally more flexible.

More jobs have been created in recent years than have been eliminated by technological change.

Due to digitalization certain job positions could be eliminated.

Tasks that run according to a recurring, predefined schema are more difficult to automate.

The digitalization ensures that the work execution becomes generally more flexible.

More jobs have been created in recent years than have been eliminated by technological change.

Due to digitalization certain job positions could be eliminated.

Tasks that run according to a recurring, predefined schema are more difficult to automate.

Which of the following activities belong to IT operation?

Monitoring of IT costs

Operation of an IT helpdesk

Threat protection

Determining the IT architecture

Monitoring of IT costs

Operation of an IT helpdesk

Threat protection

Determining the IT architecture

Which of the following activities belong to IT planning?

Watching new trends and technologies

Influencing and controlling IT acceptance

Determining the IT architecture

Regular identification of vulnerabilities in corporate IT

Watching new trends and technologies

Influencing and controlling IT acceptance

Determining the IT architecture

Regular identification of vulnerabilities in corporate IT

Which statements on Switzerland in the field of digitalization are correct? (On the text "Executive Summary Framework Conditions of the Digital Economy")

The digitalization carries almost no risks, it is advantageous for everyone.

The digitization mainly concerns the service sector. Craft businesses such as a carpenter's workshop are not affected by this.

The topic "Sharing Economy" is often associated with digitalization and represents a new business model that focuses primarily on exchange.

Digitalization will require different skills from employees in the future.

The digitalization carries almost no risks, it is advantageous for everyone.

The digitization mainly concerns the service sector. Craft businesses such as a carpenter's workshop are not affected by this.

The topic "Sharing Economy" is often associated with digitalization and represents a new business model that focuses primarily on exchange.

Digitalization will require different skills from employees in the future.

Which of the following statements apply to the business model canvas?

The business model Canvas is industry-specific and can only be used meaningfully for IT-based business models.

The business model canvas contains information on key partnerships and key resources.

The Business Model Canvas is a way to record the most important cornerstones of a business model.

The business model canvas is a mandatory basis for formulating a corporate strategy.

The business model Canvas is industry-specific and can only be used meaningfully for IT-based business models.

The business model canvas contains information on key partnerships and key resources.

The Business Model Canvas is a way to record the most important cornerstones of a business model.

The business model canvas is a mandatory basis for formulating a corporate strategy.

Which of the following statements on IT management are correct?

Organizations that have an external partner for their IT do not have to worry about IT management themselves.

An important part of the strategic tasks is the formulation of an IT strategy.

IT management is the responsibility of the IT manager or CIO.

IT management consists of strategic and operational tasks.

Organizations that have an external partner for their IT do not have to worry about IT management themselves.

An important part of the strategic tasks is the formulation of an IT strategy.

IT management is the responsibility of the IT manager or CIO.

IT management consists of strategic and operational tasks.

Which of the following statements about the acceptance of IT solutions are correct?

Informing customers or users regularly about changes to the IT solution can increase acceptance.

The acceptance of an IT solution can be measured by the number of users within a company.

As soon as a IT project is completed, the acceptance of the IT solution must be actively promoted.

The higher the acceptance of an IT solution, the greater the chance that a company can fully exploit the benefits of the solution.

Informing customers or users regularly about changes to the IT solution can increase acceptance.

The acceptance of an IT solution can be measured by the number of users within a company.

As soon as a IT project is completed, the acceptance of the IT solution must be actively promoted.

The higher the acceptance of an IT solution, the greater the chance that a company can fully exploit the benefits of the solution.

Which of the following elements are part of the Business Model Canvas?

Key IT systems

Key Partners

Key Activities

Key Resources

Key IT systems

Key Partners

Key Activities

Key Resources

What is the purpose of process modeling?

Creating a decision foundation

Documentation of facts and the automation of communication in the company

Preserving implicit knowledge

Eliminating problems and errors

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Creating a decision foundation

Documentation of facts and the automation of communication in the company

Preserving implicit knowledge

Eliminating problems and errors

Which statements on the "Event" element of the EPC (event-driven process chain) are correct?

An event does not need any resources.

Each process has only one start event and exactly one end event.

Events are displayed as circles.

An event describes a state that triggers a function or the state after a function.

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

An event does not need any resources.

Each process has only one start event and exactly one end event.

Events are displayed as circles.

An event describes a state that triggers a function or the state after a function.

Element of the EPC (event-driven process chain): Are displayed as arrows

Connections

Events

Operators

Functions

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Connections

Events

Operators

Functions

Element of the EPC (event-driven process chain): Are displayed as hexagons.

Connections

Events

Operators

Functions

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Connections

Events

Operators

Functions

Element of the EPC (event-driven process chain): Are displayed as circles.

Connections

Events

Operators

Functions

Tastatur-Befehle:

= drehen,

= vor-/rückwärts,

= scrollen

Connections

Events

Operators

Functions

Element of the EPC (event-driven process chain): Are displayed as rectangles with rounded corners.

Connections

Events

Operators

Functions

Connections

Events

Operators

Functions

Which statements about "Pools" and "Swimlanes" in BPMN (Business Process Model and Notation) are correct?

Interaction between swimlanes is represented by "message flows"

The sequence flow can exceed the limits of swimlanes.

Pools stand for independent participants in a business model.

Each pool has its own process, i.e. a process is entirely within a pool.

Interaction between swimlanes is represented by "message flows"

The sequence flow can exceed the limits of swimlanes.

Pools stand for independent participants in a business model.

Each pool has its own process, i.e. a process is entirely within a pool.

Element of the BPMN (Business Process Model and Notation): Assigns the activities to the areas of responsibilities or competences.

Pool and Swimlane

Gateway

Event

Activity

Pool and Swimlane

Gateway

Event

Activity

Element of the BPMN (Business Process Model and Notation): Controls the process flows.

Pool and Swimlane

Gateway

Event

Activity

Pool and Swimlane

Gateway

Event

Activity

Element of the BPMN (Business Process Model and Notation): A process starts and ends with ...

Pool and Swimlane

Gateway

Event

Activity

Pool and Swimlane

Gateway

Event

Activity

Element of the BPMN (Business Process Model and Notation): Describes a task or a step.

Pool and Swimlane

Gateway

Event

Activity

Pool and Swimlane

Gateway

Event

Activity

Which rules for the design of an EPC (event-driven process chain) are correct?

After a function follows either an event or a connector.

Each function has one or more incoming and always more outgoing edges.

A connector can have several incoming links.

After an event follows either a function or a connector (exception: final event).

After a function follows either an event or a connector.

Each function has one or more incoming and always more outgoing edges.

A connector can have several incoming links.

After an event follows either a function or a connector (exception: final event).

Which statements to connect objects in BPMN (Business Process Model and Notation) are correct?

Data Associations build the information flow within a pool.

Sequence Flow defines the order of processing between different pools.

Associations assign data, information and resources to elements.

Message Flow defines the information exchange between pools.

Data Associations build the information flow within a pool.

Sequence Flow defines the order of processing between different pools.

Associations assign data, information and resources to elements.

Message Flow defines the information exchange between pools.

Which statements about the EPC (event-driven process chain) are correct?

The EPC differs from other flowcharts because it shows not only activities but also states.

The appearance of a new state is called an event.

The EPC method is only suitable for displaying business processes without information systems.

The display of the sequence of tasks (functions) corresponds to the control view of a system.

The EPC differs from other flowcharts because it shows not only activities but also states.

The appearance of a new state is called an event.

The EPC method is only suitable for displaying business processes without information systems.

The display of the sequence of tasks (functions) corresponds to the control view of a system.

Which elements are used to build a view in the ARIS house?

Requirements specification / Data processing concept / Implementation

Requirements specification / Data protection concept / Implementation

Requirements specification / Data processing concept / information concept

Business concept / Data processing concept / Implementation

Requirements specification / Data processing concept / Implementation

Requirements specification / Data protection concept / Implementation

Requirements specification / Data processing concept / information concept

Business concept / Data processing concept / Implementation

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Which of the following statements on IT in companies are correct?

IT can help companies offer products cheaper than the competition.

IT can be an important differentiation factor for companies because the use of IT can increase efficiency.

IT in companies is always the most important factor for success.

IT can help companies offer products that stand out in the competition.

In which substrategies can the strategy be further divided?

Short-term strategy

Product strategy

Business Strategy

Operational Strategy

Which of the following statements applies to IT sourcing?

The outsourcing of IT services has only advantages for a company.

The outsourcing of IT services is practiced in many companies today.

An advantage for outsourcing IT services (IT outsourcing) can often also be a disadvantage. This always depends on the company and the initial situation.

The outsourcing of IT services is usually easy, as the external service providers have great experience.

Which of the following elements are components of the business model Canvas?

Revenue streams

Customer segments

Competitors

Customer relationships

Which of the following statements about the different cost factors of IT are correct?

Indirect costs arise when using the goods.

Indirect costs are usually negligible due to the high proportion of direct costs in the total costs.

Direct costs make up about 90% of the total costs of IT.

An example of direct costs are the acquisition costs for new laptops.

Which statements on Switzerland in the field of digitalization are correct? (On text "Effects of digitization summary")

The digitalization ensures that the work execution becomes generally more flexible.

More jobs have been created in recent years than have been eliminated by technological change.

Due to digitalization certain job positions could be eliminated.

Tasks that run according to a recurring, predefined schema are more difficult to automate.