Business English Vocabulary
Business English Vocabulary
Business English Vocabulary
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Cartes-fiches
executive education
management training
360-degree analysis
where managers assess employees and employees assess their managers, and this is followed up with coaching - individual training
key people
the special talentet people
talent pool
suitable, skilled people who are available to be choosen to do a job = super talents / core competences
mission critical
essential to the firms success
creatives
people with ideas
suits
people who are managing the creatives
disband
entlassen / aisseinandergehen
What is mentoring?
when a mentor - a more senior manager- gives advice to a mentee - a younger colleague - on their career now to improve their job performance
Reverse mentoring
when a younger employee mentors an older manager, to inform them about new technology social trends
coaching
the senior person gives personal one to one training to a coachee
team leader
the person in charge of the team
team effort
the work done together by the team
team performance
the results that the team produces
team dynamics
the way the team works together
team effectiveness
the degree to which the team produces results
team learning
when people learn in teams rather than individually
types of team players - implementer
converts the teams plan into something achievable
types of team players - coordinator
a confident member who sets objectives and defines team members roles
types of team players - shaper
defines issues, shapes ideas and leads the action
types of team players - ressource investigator
communicates with the outside world and explores opportunities
types of team players - plant
a creative and imaginative person who supllies original ideas and solves problems
types of team players - monitor - evaluator
sees all possibilities evaluates situations objectively and sees what realistically achievable
types of team players - team worker
builds the team, supports others and reduces conflicts
types of team players - completer
meets deadlines, corrects mistakes and makes sure nothing is forgotten
Stages of team life - forming
group is anxious and feels dependent on a leader --> tries to discover how its going to operate and what the normal ways of working will be
stages of team life - storming
atmosphere may be one of conflict between members, who may resist control from any person - there may be the feeling the task can not be achieved
stages of team life - norming
at this stage, members of group feel closer together + conflicts are forgotten - members start support - increasingly feeling that it is possible to achieve task
stages of team life - Performing
group is carrying out the task for which it was formed - members feel safe enough to express differences of opinion in relation to others
stages of team life - mourning
groups work is finished, and its members begin to have pleasant memories of their activities and achievements
What are hard skills ?
skills in technical subjects (berufstypisch)
What are soft skills ?
skills you need to work with other people/managers = to manage people in tactful and non - authoritarian, non-dictatorial ways
EI is made up of : self-awareness
examining how your emotions affect your performance (selbstbewusst)
EI is made up of : self-regulation
ability to control yourself and to think before you act (selbstbeherschung)
EI is made up of: motivation
ability to take the initiative enjoying challenge and stimulation
EI is made up of: emphaty
avoiding the tendency to stereotype others having an unfair idea about them not based on real facts
social skills
ability to communicate and to relate to others
What is IQ?
the measure of someones intelligence (intelligence quotient)
What is EQ ?
measure of someones emotional awareness + self awareness (emotional quotient)
3 main areas of EI - drivers
traits that make people do things motivation and decisiveness - ability to take decisions when necessary
