OB
OB II
OB II
Set of flashcards Details
| Flashcards | 130 |
|---|---|
| Language | English |
| Category | Micro-Economics |
| Level | University |
| Created / Updated | 13.06.2016 / 15.06.2016 |
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options (describe how organizations can create team players)
selection
training
rewards
factors influencing power tactics (identify 9 power or influence tactics & their contingencies)
choice & effectiveness of influence tactics are moderated by:
sequence of tactics
political skills of user
culture of organization
examples of political behaviour (identify causes & consequences of political behaviour)
withholding information
joining a coalition
whistle blowing
spreading rumors
leaking confidential information
exchanging favors
employee responses to organizational politics (identify causes & consequences of political behaviour)
decreased job satisfaction
increased anxiety & stress
increased turnover
reduced performance
types of defensive behaviours (identify causes & consequences of political behaviour)
avoiding action
avoiding blame
avoiding change
impression mgmt techniques (apply impression mgmt techniques)
conformity
excuses
apologies
self-promotion
falttery
favours
association
exemplification
characteristics of strong culture (strong vs weak cultures)
great influence on members bc of high degree of sharedness & instensity creates internal climate of high behavioural control
high agreement amon gmembers about what organization stands for
advantages of strong culture (strong vs weak cultures)
perform better
people more likely to be satisfied, higher level of commitment, ower quit rates, lower level of dissent/dissatisfaction
function of culture (what do cultures do?)
distinction
sense of identity
generation of commitment to something larger
stability of social system
sense-making & control mechanism
define rules
how organizational cultures form
philosophy of organization's founder
selection criteria
top mgmt
socialization
3 stages of scoialization process (orginzational culture)
pre-arrival
encounter
metamorphosis
positive organizational culture (creating a positive organizational culture)
builds on employee strength
rewards more than it punishes
emphasizes individual vitality & growth
sources of resistance to change
individual (selective informing process, fear of unkown, economic factors, security, habit)
organiaztional (threat to establihes resource allocations & establishes power relationships & expertise, group inertia, limited focus of change, structural inertia)
creating a culture for change
stimulating a culture of innovation
creating a learning organization
ethical climate
shows true values of organizations & shapes ethical decision making of its members
group (define group & differentiate btw different types of groups)
2 or more individuals, interacting & interdependent, who have come together to achieve particular objectives
formal group (define group & differentiate btw different types of groups)
designated work group defined by organization's structure
informal group (define group & differentiate btw different types of groups)
neither formally structured nor organizationally determined
interdependence - task interdependence (define group & differentiate btw different types of groups)
degree to which team members rely on other team members as team carries out work (pooled, sequential, recirpocal, comprehensive)
interdependence - goal interdependence (define group & differentiate btw different types of groups)
degree to which members share team goal & have personal goals that are aligned
interdependence - outcome interdependence (define group & differentiate btw different types of groups)
degree to which team members share in team rewards & outcomes
different classes of groups - comman group (formal) (define group & differentiate btw different types of groups)
group composed of individuals who report directly to given manager
different classes of groups - task group (formal) (define group & differentiate btw different types of groups)
people working together to complete a job task (not limited by hierarchical boundaries)
different classes of groups - interest group (informal) (define group & differentiate btw different types of groups)
those working together to attain specific objective with which each is concerned
different classes of groups - friendship group (informal) (define group & differentiate btw different types of groups)
those brought together because they share one or more common characteristics
social identity theory (define group & differentiate btw different types of groups)
Considers when and why individuals consider themselves members of a group
in group-favouritism (define group & differentiate btw different types of groups)
perspective in which we see members of our in-group as better than other people, and people not in our group as all the same
Identify the 5 stages of group development
forming
storming
norming
performing
adjourning
important group properties (identify the 5 stages of group development)
roles
norms
status
size
cohesiveness
diversity
group property 1 (roles) - role (explain how role reuqirements change in different situations)
set of expected behaviour patterns attributed to someone occupying a given position in a social unit
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