POM AS24

Exam Topics

Exam Topics

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L. E.

About these flashcards

This flashcard set delves into advanced micro-economic concepts, tailored for university students. It covers topics like market segmentation, process organization, and value chain models, with a focus on customer needs, product strategies, and organizational structures. The flashcards explore examples and characteristics of different organizational models, such as holocracy and networks, and their advantages and disadvantages. Students and professionals aiming to understand complex economic theories and their practical applications will find this set particularly useful.

Flashcards

45

Students

5

Language

English

Category

Micro-Economics

Level

University

Created / Updated

08.12.2024 / 27.02.2025

whats special about the holocracy organisation

it consists of circles and roles. the roles are aligned with the tasks of the organisation and have fixed responsibilities. the circles organize themselves through the same goal of differerent roles.

what are the advantages of a holocracy organisation. write a comma seperated list

example 1, example 2, example 3

organized in a task oriented way, increases empowerment of employees, hierachies are eliminated, more self determination and influence

what are the disadvantages of a holocracy organisation. write a comma seperated list

example 1, example 2, example 3

high demands and expectations on employees, enormous coordination effort

the core level of a business organisation is also the customer- and product related level

yes

no

yes

no

management processes are usally defined on an internal level

true, because they are all important decision

false, they are made on a strategic level

true, because they are all important decision

false, they are made on a strategic level

Support processes are usually made on an internal level

true

false

true

false

how can core processes be characterized. write a comma seperated list

example 1, example 2, example 3

the company earns money through these processes, the customer is willing to spend money on them, the customer is at the beginning with his expectation and at the end with his satisfaction

what could be core processes of a car dealership

consulting processes

IT processes

Logistic processes

maintenance processes

consulting processes

IT processes

Logistic processes

maintenance processes

what could be core processes of a school

quality management processes

teaching processes

infrastructure processes

quality management processes

teaching processes

infrastructure processes

what are the four customer characteristics by market segmentation. write a comma seperated list with each two examples in brackets

example 1 (xyz, xyz), example 2 (xyz, xyz), example 3 (xyz, xyz)

demographic (gender, age), socio-economic (income, occupation), psychological (personalitiy traits, lifestyle), behavioural criteria (brand choice, choice of shopping place)

How many applicants should you invite to the first and then to the second interview.

Number1, number2

8, 3

Can a job interview be looked at as a negotiation

yes

no

yes

no

How many people should be present at the first round talk

max 1

max 3

max 2

doesn't matter, because the applicant needs to be agile

max 1

max 3

max 2

doesn't matter, because the applicant needs to be agile

what are taboo issues, that cannot be asked at a job interview

sexual orientation

political opinion

social media

criminal record

sexual orientation

political opinion

social media

criminal record

what does BATNA mean

Best alternative to a negotiated agreement

what do we do, if we have a negative bargain zone

close the deal, it is impossible to find an agreement

search for a BATNA for both sides

put pressure on the other side

close the deal, it is impossible to find an agreement

search for a BATNA for both sides

put pressure on the other side

an interplay of which factor(s) explains sustainability in relation to business

economic

social

environmental

economic

social

environmental

What products have a high market share and also a high market growth

Stars

Question Marks

poor dogs

Cash Cows

Keyboard commands:

= turn,

= for-/backward,

= scroll

Stars

Question Marks

poor dogs

Cash Cows

What products have a low market share and a high market growth

Question marks

stars

cash cows

dogs

Keyboard commands:

= turn,

= for-/backward,

= scroll

Question marks

stars

cash cows

dogs

What products have a low market share and also low market growth

cash cows

poor dogs

stars

question marks

Keyboard commands:

= turn,

= for-/backward,

= scroll

cash cows

poor dogs

stars

question marks

what products have a low market growth and a high market share

poor dogs

question marks

cash cows

stars

Keyboard commands:

= turn,

= for-/backward,

= scroll

poor dogs

question marks

cash cows

stars

whats an example for a poor dog

coke normal

diet coke

IPhone

fanta

Keyboard commands:

= turn,

= for-/backward,

= scroll

coke normal

diet coke

IPhone

fanta

whats an example for a star

Coke normal

iPhone

Diet Coke

Keyboard commands:

= turn,

= for-/backward,

= scroll

Coke normal

iPhone

Diet Coke

what are the keys in the seven key model of rolf meyer. write a comme seperated list

first key, second key, third key

Keyboard commands:

= turn,

= for-/backward,

= scroll

customer and their needs, products/services, acces to customers, competitors, money, resources, founder as a person

what are the primary activities in the Michael Porter's value chain. write a comma seperated list

example 1, example 2, example 3

Keyboard commands:

= turn,

= for-/backward,

= scroll

Inbound logistics, operations, outbound logistics, marketing and sales, services

which specific service is related to the primary activity "service"

Keyboard commands:

= turn,

= for-/backward,

= scroll

After sales services

Is the supply chain the same as the value chain?

yes

no

yes

no

whats could be an example for operations in a company

machining

production

assembly

machining

production

assembly

what could be an example for inbound logistics in a company

testing

Warehousing

inspection

packaging

testing

Warehousing

inspection

packaging

what could be an example for outbound logistics in a company

sorting

order processing

transportation

advertising

sorting

order processing

transportation

advertising

what could be an example for marketing and sales in a company

promotion

pricing

packaging

inspection of goods

promotion

pricing

packaging

inspection of goods

what could be an example for services in a company

installation

testing

repair

customer training

installation

testing

repair

customer training

whats probably the most fast changing support activity

firm infrastructure

technology development

procurement and purchasing

human resource management

firm infrastructure

technology development

procurement and purchasing

human resource management

what is the goal of a value chain in one sentence

A resource optimised interlocking of activities.

Does human resource management have an influnce on all primary activities. If yes, why?

Yes, because every department has employees that need to be recruited properly

no, because not every employee is recruited at the same company

Yes, because every department has employees that need to be recruited properly

no, because not every employee is recruited at the same company

Does the value chain model only work for companies that sell a product?

yes

no, it also works for companies that offer a service

yes

no, it also works for companies that offer a service

1 / 45

Flashcards

How many people should be present at the first round talk

max 1

max 3

max 2

doesn't matter, because the applicant needs to be agile

what are taboo issues, that cannot be asked at a job interview

sexual orientation

political opinion

social media

criminal record

what does BATNA mean

Best alternative to a negotiated agreement

what do we do, if we have a negative bargain zone

close the deal, it is impossible to find an agreement

search for a BATNA for both sides

put pressure on the other side

an interplay of which factor(s) explains sustainability in relation to business

economic

social

environmental

1
2

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