POM Chapter 18 - Using Advanced Information Technology to Increase Performance

With respect to expert systems, which of the following is NOT a minimum
requirement for IT in order to mimic human expertise and intelligence?

Which of the following is the most advanced management information system
that incorporate artificial intelligence in their design?

A(n) _____ is a system that employs human knowledge, embedded in computer
software, to solve problems that ordinarily require human expertise

Multimodule application software packages that coordinate the various
functional activities of organizations are called:

A system that handles trade that takes place between companies, and between
companies and individual customers, using IT and the Internet is called a(n):

Trade that takes place between companies using IT and the Internet to link and
coordinate the value chains of different companies is called:

A _____ is an Internet-based trading platform set up to connect buyers and
sellers in an industry.

Trade that takes place between a company and individual purchasers using IT
and the Internet is called:

When two organizations pool resources, know-how, rewards, and risk in order
to produce and market a product, they are:

A(n) _____ is a formal series of global strategic alliances that one or several
organizations create with suppliers, manufacturers, and distributors to produce
and market a product

Members of a _____ are linked to an organization's centralized database by
computers, faxes, computer-aided design systems, and video teleconferencing
and who rarely, if ever, see one another face-to-face.

Rapid advances in IT have been associated with a flattening of the
organizational hierarchy which results in:

Modern information systems _____ an organization's need for hierarchy and
_____ its efficiency.

Which of the following statements is true about the effects of IT on the
organizational hierarchy?

A(n) _____ is a company specific virtual information system that systematizes
the knowledge of its employees and facilitates the sharing and integrating of
their expertise

Data that is organized in a meaningful way is known as:

A graph of the profitability of each of an organization's products in a product
line over the past three years is an example of:

Which of the following is an example of real-time information?

Which of the following is not a factor in determining the usefulness of
information?

The quality of information is determined by its _____ and _____.

The attribute that affects the usefulness of information and is determined by the
availability of information as per requirement is called _____

Information that constantly changes to correspond to immediate changes in
business conditions is called _____ information

Which of the following statements is true about the factors affecting the
usefulness of information?

Which of the following attributes of useful information emphasizes on accuracy
and reliability?

The set of methods or techniques for acquiring, organizing, storing,
manipulating, and transmitting organized and meaningful data is known as:

A specific form of IT that managers utilize to generate specific, detailed
information they need to perform their roles effectively is known as _____.

Establishing measurable standards of performance, measuring actual
performance, comparing actual performance against established goals, and
evaluating the results and taking corrective action are steps:

The first step that managers need to take to achieve control over organizational
activities is to:

The final step that managers need to take to achieve control over organizational
activities is to: