Organizational Behavior
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Kartei Details
| Karten | 39 |
|---|---|
| Sprache | English |
| Kategorie | BWL |
| Stufe | Universität |
| Erstellt / Aktualisiert | 11.12.2017 / 11.12.2017 |
| Lizenzierung | Keine Angabe |
| Weblink |
https://card2brain.ch/box/20171211_organizational_behavior
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| Einbinden |
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types of change (2)
unplanned change: reative after factors have already affected organization
planned / proactive change: decisions to alter organization
External Forces that cause change (5)
globalization
demographical and social forces
technological forces
ethical forces
competitive forces
dimensions of competitive advantage (4)
efficiency
quality
innovation
responsiveness to customers
internal forces that cause change (3)
crisis
changes in work environment
changes in worker expectations
scope of change (3)
incremental:small
strategic: large
transformational: gigantic
organizational inertia (3)
level 1: organizational level
level 2: group level; norms, cohesion, groupthink, escalation of commitment
level 3: individual level; disengagement, disidentification, disenchantment; disorientation
lewin´s force field theory of change: forces for change & forces resistant to change
categories of change (2)
evolutionary: gradual change; sociotechnical systems theory: gradually adjusting helps avoiding resistance to change
revolutionary: rapid change; reengineering, restructuring, innovation
organizational development - implement action (2)
top-down approach: implement action at top of structure
bottom-up approach: implement action at bottom of structure
