Logistics and SCM - 5 Internal Supply Chain, in Depth

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This flashcard set delves into advanced logistics and supply chain management concepts at the university level, focusing on internal supply chains. It covers key topics like quality management, PDCA cycles, lean management, and advanced planning and scheduling (APS), emphasizing the importance of customer-centric approaches and continuous improvement. The set is ideal for students and professionals seeking to understand the intricate processes and methodologies that drive efficient supply chain operations and quality assurance.

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Erstellt / Aktualisiert

11.06.2024 / 13.06.2024

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Which statements regarding PDCA Cycle (also Deming Cycle) are true?

The PDCA cycle stands for a methodical approach, as it is consistently required by Kaizen.

PDCA cycle means the steps "P-Plan" > "D-Do" > "C-Check" > "A-Act"

PDCA means the steps: "P-Problem" > "D-Debate" > "C-Change" > "A-Act"

PDCA cycle means the steps: "P-Plan" > "D-Debate" > "C-Change" > "A-Abort"

Which statements regarding "Kaizen" are true?

Kaizen also means improvement of processes through the continuous identification of problems.

Kaizen also means an improvement of the salary structure through employee bonus programs.

Kaizen also means improving the company image through continuous customer surveys.

The Philosophy behind Kaizen is, instead of maintaining (process) innovations over time, they should be continuously further developed until the next innovation leap.

Which statements regarding PDCA Cycle (also Deming Cycle) are true?

The PDCA cycle stands for a methodical approach, as it is consistently required by Kaizen.

PDCA cycle means the steps "P-Plan" > "D-Do" > "C-Check" > "A-Act"

PDCA means the steps: "P-Problem" > "D-Debate" > "C-Change" > "A-Act"

PDCA cycle means the steps: "P-Plan" > "D-Debate" > "C-Change" > "A-Abort"

Which statements regarding "Total Quality Management" (TQM) are true?

TQM can be seen in three levels; on the top level is the "process effectiveness."

TQM also means the development away from traditional quality control to a true quality management.

TQM can be viewed on three levels; on the top level is the "process efficiency."

TQM also means the development away from traditional quality management to a real quality control.

Which statements regarding Requirement Types are true?

For the determination of dependent requirements, sales planning and forecasts for customer orders are used.

Among dependent requirements are assemblies, components, and raw materials.

To determine dependent requirements, the system often uses estimated values.

For the determination of dependent requirements, Bills of Material (BoMs) are used.

Which statements regarding the term Quality are true?

The quality of products and services is determined by their ability to satisfy customers.

The quality of products and services does not only include the intended functionality and services, but also their true value and benefits for customers.

The quality of products and services is determined by their ability to satisfy employees.

The quality of products and services only includes the intended functionality and services as well as their value for the company.

Which statements regarding "Lean Management" are true?

At the center of the Lean Management mindset is the prevention of waste.

From a Lean Management perspective, all activities that do not contribute to delivering customer value are considered to be waste.

Lean Management and Kaizen are not connected; Lean Management is also conceivable without Kaizen.

Lean Management is not a method for improving processes. Rather, it acts is a holistic management system centered upon attitude.

Which statements regarding "Kaizen" are true?

Kaizen assumes that management and employees have a common interest in the success of the company.

Kaizen presupposes that management and employees decide together on mostly small preventive measures.

Kaizen requires that management and employees work together to identify and solve problems.

Kaizen assumes that management decides and employees execute.

Which statements regarding the term Quality are true?

There is no single view about Quality.

The process-related perspective of quality means that it is precise and measurable.

The user-related perspective of quality means that it is precise and measurable.

The product-related perspective of quality means that this it is precise and measurable.

Which statements regarding Requirements Planning are true?

Net requirements result from gross requirements plus inventories.

Gross requirements are determined on the basis of demand planning.

Net requirements are determined on the basis of demand planning.

Net requirements result from gross requirements plus additional requirements and reservations minus existing inventory and open order quantities.

Which statements regarding Advanced Planning and Scheduling (APS) are true?

APS Systems contain, in addition to the functionality of PPS systems, also functionality for the integration of business partners.

APS Systems are often offered as functional modules of ERP systems.

APS-Systems decouple and separate the Supply Chain between suppliers and customers.

APS-Systems are the same as ERP systems.

Which statements regarding "Total Quality Management" (TQM) are true?

In order to increase process effectiveness, TQM places the customer in the center.

After the implementation of TQM, a company no longer requires a quality audit.

According to TQM, quality is achieved when a company's processes are suitable to excellently meet specific customer requirements.

TQM requires the introduction of a continuous improvement process.

Which statements regarding Demand Planning are true?

Stochastic methods are often used for independent requirements.

Heuristic methods are used for bills of materials.

Deterministic methods are often used for dependent requirements.

Heuristic methods are used e.g. for new product introductions.

Which statements regarding requirement types are true?

Independent requirements are understood to be sellable products (e.g. finished products).

Among other things, sales planning and forecasts for customer orders are used to determine independent requirements.

Estimates are used to determine primary requirements.

Bills of materials are used to determine independent requirements.

Which statements regarding Lean Management are true?

From a lean management perspective, overproduction is waste.

From a Lean Management point of view, employee's vacation is waste.

From a Lean Management perspective, wasteful activities waste time, effort or need space, but do not increase the value of the product.

Unnecessary movements are, from a Lean Management point of view, waste.

Which statements regarding "Advanced Planning and Scheduling" (APS)?

"Material Requirement Planning" and "Production Planning and Scheduling" are functionality that can also be covered by APS.

Sales planning is a topic for marketing and not for APS.

The Availability check is a topic for procurement and not for APS.

APS covers the entire supply chain (from procurement to sales) and involves suppliers and business partners.

Order the statements to the corresponding steps in the PDCA cycle.

Order the statements to the corresponding perspective of quality.

Order the statements to the appropriate requirement type.

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