Culture
Culture
Culture
Kartei Details
| Karten | 16 |
|---|---|
| Sprache | Deutsch |
| Kategorie | BWL |
| Stufe | Universität |
| Erstellt / Aktualisiert | 12.01.2023 / 12.01.2023 |
| Lizenzierung | Keine Angabe |
| Weblink |
https://card2brain.ch/box/20230112_culture
|
| Einbinden |
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Which group do we refer to when speaking of culture:
Cultural groups and Cultural Identity:
omnipresent: every group has a culture
overlapping: a person can have several cultural identities
heterogeneous: subcultures of groups can exist
Iceberg model of culture:
Above surface
Underneath Surface
Above: interaction, clothing, rules, symbols, architecture
underneath: time orientation, gender role, social order, interpretations, meaning of individuality
Schein's model of culture:
Artefacts
Espoused Values
Underlying Assumptions
A simple culture model:
Acions (Above) - visible
Structures (above) - visible
Values (underneath) - invisible
Acions (Above): Routines, manners, rituals, ceremonies. behaviour
Structures (above): Technology, Products, mission, physical environment
Values (underneath): shares basic assumptions of a group + concepts of the desirable
Cameron & Quinn's Competing Values Framework
X-Axes: FOCUS internal & external
Y-Axes: STRUCTURE stability & Flexibility
x1/y1 = Control culture
x2/y1 = Compete culture
x1/y2 = collaborate culture
x2/x2 = create culture
Dimensions of BPM-supportive values:
CERT Values
Customer orientation => External customer & Internal Customer
Excellence => Innovation & Continuous Improvement
Responsability => Accountability & Commitment
Teamwork => Formal Structures & Informal Structures
Internal Focus & Stability
Inernal Focus & Flexibility
External Focus & Stability
External Focus & Flexibility
Control
Collaborate
Compete
Create
Cultural-Fit-Model:
Cultural Context (national Cultures + organizational culture + work group cultures)
+
BPM Culture (set of values direclty supportive of BPM objectives)
= Cultural Fir Model leads to BPM success
