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Definition of safety (ICAO Doc 9859):

Is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below an acceptable level through a continuing process of hazard identification and risk management. (ICAO Doc 9859)

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Definition of safety (IS BAO):

Is the state in which the risk of harm or damage is limited to an acceptable level as low as is reasonably practical (International Standard for Business Aviation Operators IS BAO)

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Who defines the acceptable level of safety?

Operator
Market
Authorities
A/C Owners / Insurances / Financers
Public Opinion / Media

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What is safety management?

The effort to achieve compliance with expectations of a safe system

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How are levels of safety defined?

By expectations (of operator, market, authorities etc.)

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Define Quality:

Quality determines the condition of something (service, product) not how good it is.

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What is the main basis of expectation of quality in aviation?

Safety

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How to achieve safety and satisfy expectations?

Application of safety standards

Reducing remaining risks ALARP (as low as reasonably possible)