Principles of Managment

a.) Person responsible for supervising the use of an organizations resources to meet its goals.

b.) Collection of people who work together and coordinate their actions to achieve a wild variety of goals.

1. Efficiency: as not to waste resources and measure how well we use them

2. Effectiveness: appropriateness of resources/goals we pursue and choose

- Productiveness

-Planning: vision, strategy, set objectives

-Ogranizing: resources, achieve objectives, decision making, delegating

-Leading: imfluencing employee and their behavior

-Controlling: Evaluation, Feedback, Performance Management

1. Decisional: Enterpreneur (develop g&s) , Disturbance handler (take corrective action, external environment, negociation)

2. Interpersonal: Figurehead (face of the company), Leader (example, orders to subordinate), Liaison (coordinate work, alliances)

3. Informational: Monitor (evaluate manager performance), Disseminator (inform about changes, communication, Spokesperson (advertising, public speeches)

First-line managers: day-to-day supervision of non-managerial employees

Middle managers: supervise first-line managers, develop, utilize resources efficiently and effectively

Top managers: monitor middle managers (department), cross-departmental responsibility

CEO: responsible for performance in all departments

1. Conceptual skill: distiguish between cause and effect of a problem

2. Human skills: understanding, respect, control behavior

3. Technical skills: know-how, competence

- Innovation (renew, improve)

- Efficiency/Speed (use resources better than competition)

- Quality upkeeping/control

- Responsiveness to customers

- customers

- community

- supplier and distributor

- employees

-shareholders/stockholders

-managers