Human Resources Management & Organisational Behaviour 1

An individual who achieves goals through other people

A consciously coordinated social unit, composed of two or mmore people, that functions on a relatively continious basis to achieve a common goal or set of goals

A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.

Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made

a function that includes motivating emplyees, directing others, selecting the most effective communication channels, and resolving conflicts

Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations

• Generate superior financial performance
• Helps organizations attract and keep high-performance employees, which is important since outstanding employees are in short supply and are costly to replace
• Strong associations between the quality of workplace relationships and employee job satisfaction, stress and turnover.
• Improves workplace satisfaction
• Can foster social responsibility awareness.