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Lernkarten
4. Discovering
Organizational Intusiveness: Active
Assumptions about Environment: Analyzable
Interpretation mode:
- Active detection (systematic search)
- Comprehensive understanding
Strategy formulation
- Analyzer
9.3 Critical Appraisal
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Significance of the Theory (3)
- Introducing micro-mechanisms of how organizations enact their environments
- Drawing attention to the role of top managers
- Emphasis on the meaning aspects of organizations rather than "objective" facts
Critique of Managerial and Organizational Cognition (3)
- Difficulty of operationalizing key concepts (i.e. difficult to observe cognition)
- Neglect of the important aspects of power
- Unclear about the concept of organization
Module 10: Critical Management Studies
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Important Representatives of Management Theory (6)
- Hugh Willmott
- Mats Alvesson
- David Knights
- Chris Grey
- Glenn Morgan
- Martin Parker
- Andreas Scherer
10.1 The Critical Approach (starting with the Frankfurt School)
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Frankfurt School
3 persons
- Theodor W. Adorno
- Max Horkheimer
- Jürgen Habermas
"We have the capacity to turn the world into hell, and we are well on the way to doing so"
Reflection on the Role of Research (2)
- How does research contribute to our view on reality?
- What is the purpose of research?
Research Contributes to the Social Construction of Reality
Reality is a result of social construction
Historical Conditions -> Scientific Knowledge and Methods <- Cultural Conditions
Conclustion: Social science cannot produce objective, value-free knowledge of social reality
Habermas's Categorization of Research Interests (3)
- Technical
- Practical
- Emancipatory
1. Technical
Purpose: Enhance prediction and control
Focus: Identification and manipulation of variables
Example: Contingency Theory
2. Practical
Purpose: Improve understanding
Focus: Interpretation of symbolic communication
Example: Sociological Institutionalism
3. Emancipatory
Purpose: Development of better social institutions and relations
Focus: Exposure of domination and exploitation
Example: Critical Management Studies
Critique of Existing Theories
Reproducing the Status Quo ("Social Status Quo")
Critical Theory vs. Contingency Theory
Critical Theory: Radical Humanist
- Methodological assumptions: subjective
- Knowledge interests: change
Contingency Theory: Functionalist
- Methodological assumptions: objective
- Knowledge interests: regulation
10.2 Critical Management Studies
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Dark Side of Organizing
The "underbelly" of management and organization → CSM calls into question established social orders →
- Ideologies
- Institutions
- Interests
- Identities
Exposure through denaturalization or re-articulation
"Real" conditions constrain choise and action
Need for social reforms (in favor of the less-privileged)
Focus, Method, Purpose
Focus: Forms of repression or constraints in organizations
Method: Qualitative forms of fieldwork (there is no objective reality)
Purpose: Reforming institutions
- Participation
- Reduction of hierarchy
- Communicative action
Three Steps in CMS Research
- Insight
- Critique
- Transformative Redefinition
1. Insight
Exposing hidden dimensions of social reality
What are the social and political conditions?
2. Critique
Discussing conditions and relations of power determining a social order
Are there alternative possibilities of organizing?
3. Transformative Redefinition
Establishing practices for social change
How can reality be constructed differently?
Example 1: Implications for Strategic Management
Status Quo
- Financial objectives
- Interest of powerful shareholders
- Strategic plans are formulated at the top of the hierarchy
- Implementation by sanction and control
Change
- Formation of strategies is a process of social construction
- Strategic plans should be developed in domination-free discourse (participation)
Example 2: Implication for Organizational Design
Status Quo
- Organizational structures and cultures as means of domination
Change
- Creation of more humane work places
- Forms of participation
- Alternatives to the bureaucratic model of organization
- Communication is crucial
10.3 Critical Appraisal
-
Importance of the Theory (3)
- Reflection on the role of the researcher
- Clear definition of research interests
- Particular sensitivity to the aspect of "power" in organizations
Critique on Critical Management Studies (4)
- Critical researchers are themselves not exempt form the politics of research (relation between research process and reported findings)
- "Wielding a moral hammer" (When is something wrong or not right?)
- Finding a feasible stance for intervention
- Relation to "reality" (What is "real" if any form of positivism is rejected?)
Module 11: So many different theories
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Max Weber's Concept of Bureaucracy
→ Modes of domination in organization (rationalization/ bureaucracy)
- Process of rationalization /rationality
- Ideal types
- Legitimacy/efficiency
- Power/authority (domination)
- Charismatic/traditional/legal authority
- Bureaucracy
Scientific Management and Taylorism
→ Efficiency of organizational designs (re. use of labour)
- Efficiency of labour
- Division manual(intellectual work
- Scientific method: experiment
- Task-and-bonus system
- Functional foremanship (planning/production foremen)
Human Relation Movement
→ Social/psychological effects on productivity
- Efficiency of labour
- Social/psychological effects
- Social needs
- Informal organization
- Hawthorne Effect
Contingency Theory
→ Eggiciency of organizational design in relation to different contingency factors
- Efficiency of structures
- Internal/external contingencies
- Dimensions of structure
- Fit
Resource Dependence Theory
→ Strategies for managing resource dependence
- Resources
- Dependence and power
- Symbiotic vs. competitive interdependence
- Control of resources
- Strategies for avoiding control
Organizational Ecology Theory
→ Evolution of new organizational forms
- Population
- Variation/selection/rention
- Inertia
- Organizational blueprint
New Institutionalism
→ Environmental impact on organizational structures (legitimation)
- Institution
- Legitimacy vs. efficiency
- Myths of rationality
- Technical vs. institutional environment
- Organizational field
- Isomorphism (coercive, mimetic, normative)
- Decoupling (Logic of confidence/ good faith)
Managerial and Organizational Cognition
→ How do organizations "construct" their environments
- Cognition/meaning
- Enactment
- Scheme of interpretation
- Cue
- Organizational interpretation modes
Critical Management Studies
→ Emancipation of suppressed individuals
- Research interests
- Emancipation
- Power/domination
- Value-laden knowledge