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People and Organization

People and Organization course taught at Solbridge International School of Business during the fall semester of 2018.

People and Organization course taught at Solbridge International School of Business during the fall semester of 2018.

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Kartei Details

Karten 33
Sprache English
Kategorie BWL
Stufe Universität
Erstellt / Aktualisiert 14.10.2018 / 16.10.2018
Lizenzierung Keine Angabe
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Name and describe the managerial roles according to Minztberg.

Name and describe the three skills that a successful manager should have.

  • Technical Skills
    • The ability to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job.

 

  • Human Skills
    • Ability to work with, understand, and motivate other people, both individually and in groups.

 

  • Conceptual Skills
    • The mental ability to analyze and diagnose complex situations.

Name the four managerial activities that every manager engages in according to Luthans and associates.

  • Traditional management
  • Communication
  • Human resource management
  • Networking

What is the definition of Organizational Behavior (OB)?

OB is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Which four fields of Behavioral science contribute to OB?

  • Psychology
  • Social psychology
  • Sociology
  • Anthropology

What is the purpose of studying OB?

It helps the organization to survive and become productive e.g. when facing:

  • Globalization
  • Aging Population
  • Diversity
  • Hypercompetition

Name and describe the three levels of analysis in OB.

What are the variables when analyzing OB?

  • Attitudes and stress
    • Employee attitudes are the evaluations employees make, ranging from positive to negative, about objects, people, or events.
    • Stress is an unpleasant psychological process that occurs in response to environmental pressures.
  • Task performance: the combination of effectiveness and efficiency at doing your core job tasks
  • Citizenship behavior
    • The discretionary behavior that is not part of an employee's formal job requirements and that contributes to the psychological and social environment of the workplace.
  • Withdrawal behavior: the set of actions that employees take to separate themselves from the organization.
  • Group cohesion: the extent to which members of a group support and validate one another at work.
  • Group functioning: the quantity and quality of a group's work output
  • Productivity: An organization is productive if it achieves its goals by transofrming inputs into outputs at the lowest cost. This requires both effectiveness and efficiency.
  • Survival: the organization is able to exist and grow over the long term.