Ordnerverwaltung für Bili ZK Cooperation and Conflicts
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Describe the term "norms" and their importance for a group.
Norms are conceptions of what constitutes 'correct' behaviour within a group. They control the behaviour of the individual group members and thus reinforce the feeling of solidarity within the group. Norms restrict freedom, but they also convey a sense of security. Example: If you are part of a clique, you have to wear a cap otherwise you will be considered uncool.
Describe the term "sanctions" and their importance for a group.
Sanctions are the responses of the group to the behaviour of its members in compliance with or deviating from the relevant norms. Example: Paul complies with the norms of the team. Everyone respects him, which is why he is chosen to represent the interests of the staff.
Describe the term "position" and their importance for a group.
Each member of a group occupies a certain place or position within it. Positions may be attributed (e. g. man, woman, elderly person, etc. ) or acquired (e. g. trainee, director of a home, vocational trainer, mother, etc. ).
Describe the term "role" and their importance for a group.
Specific positions are associated with certain role expectations. Example: As a trainee, I am expected to do my homework and participate in training.
Describe the first development stages of a group.
Foreignness : Scoping one another out, uncertainty, getting to know one another.
Describe the second development stages of a group.
Orientation: Initial orientation with regard to individual people and group rules, establishing a sense of belonging and a secure behavioural framework. Relationships are clarified on a provisional basis.
Describe the third development stages of a group.
Familiarity : Sense of community and security, rules have become firmly established, collective action. Everyone feels a sense of belonging, mutual acceptance.
Describe the fourth development stages of a group.
Differentiation: Genuine recognition, belonging and security, because all members are accepted for themselves.