FAQ - How much does card2brain for schools and companies cost?
card2brain Educational and card2brain Enterprise are volume licences you can purchase in packages according to a maximum number of users. The smallest Educational package includes 30, the smallest Enterprise package includes 10 users. The price is calculated according to the size of the package and the billing period. User quotas can be increased at any time. Example: For a school with 200 students and 30 teachers, you sign up for a package of 250 Educational licences that you can manage centrally via the school account’s admin cockpit. The price calculator on the respective details page tells you exactly what card2brain will cost for your school or company. Our prices are quoted per package and year. You can check out the size of the next bill, the date of payments due and the type of payment you chose at any time in the admin cockpit.
FAQ - What kind of support services are included in a school or company account?
As a standard, card2brain provides support to the admin of a school or company and the admin defines a support address end users can refer to in case of questions. For setting up the school or company account, the admin receives a 1-hour free go-live support from cad2brain once. Additional support effort is reported on a monthly basis and will be invoiced for payment within 30 days net.
FAQ - Can I try out a school or company account?
Yes, you can try out card2brain Educational and card2brain Enterprise free of charge for the first 30 days without providing a credit card or billing address.
FAQ - How is the billing organised with a school or company account?
With card2brain Educational and card2brain Enterprise, you can choose between settling the payments by credit card on a monthly basis or by invoice on a yearly basis. In order to issue an annual bill for you, we have to be able to contact you within the 30-day trial period. Therefore, we kindly ask you to provide us with your complete contact details; otherwise, we cannot guarantee the full service after the trial period. After the first 30 days, your credit card will be charged for the next month or the annual bill will be issued for payment within 30 days. Without notice, the subscription for a school or company account is automatically extended by the length of the chosen billing period.
FAQ - What happens if I cancel a school or company account?
Cancellation means that all relationships between persons, groups and sets of flashcards of your school or company are deactivated and that from then on, only the free Basic offer is available to the members.
FAQ - Can I reactivate a deactivated school or company account?
Yes, you can reactivate a deactivated school or company account at any time by providing us with a valid means of payment or a verified billing address at any time.