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According to Beckhard (1969) which characteristics does organisational development subsume?
it is planned
it is organisation wide
it is managed from the top
all of the above
which one of the following is not a phase of organisational learning ?
interpret and transfer existing knowledge
use knowledge by adjusting behaviour to achieve desired outcomes
institutionalising knowledge by reflecting on what is happening and adjusting behaviour
which of the following is not an example of tacit knowledge ?
riding a bike
the number of feet in a mile
playing an instruement
tying a shoe
what is not a building block for a learning organisation, according to Garvin et al (2008)?
concrete learning processes and practices
best knowledge available
leadership that reinforces learning
supportive learning environment
which of the following is not used as a synonym for Learning Needs Assessement (LNA)?
training needs assessement
training needs identification
training needs evaluation
training needs analysis
What are SMART goals ?
Short, Measurable, Acceptable, Relevant and Time-framed
Specific, Measurable, Attainable, Relevant and Time-framed
Specific, Measurable, Acceptable, Reflectable and Time-framed
Short, Measurable, Attainable, Reflectable and Time-framed
what is according to the book of Cabery and Cross not a way to assess learning needs ?
human resource planning
routine needs in training catalogue
An effort that is planned, organisation wide, and managed from the top to increase organisation effectiveness and health through planned interventions in the organisations "processes", using behavioural science knowledge