Production and Operations Management
Autumn Semester 2017, Production and Operations Management @D-MTEC, ETH Zurich, Prof. Dr. T. Netland
Autumn Semester 2017, Production and Operations Management @D-MTEC, ETH Zurich, Prof. Dr. T. Netland
Fichier Détails
| Cartes-fiches | 73 |
|---|---|
| Langue | English |
| Catégorie | Gestion d'entreprise |
| Niveau | Université |
| Crée / Actualisé | 04.01.2018 / 23.01.2020 |
| Attribution de licence | Pas de droit d'auteur (CC0) |
| Lien de web |
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Operations management is...
... the activity of managing the resources of the organization that deliver goods and services
Where in Porter's Value Chain is Operations located?
SIPOC?
Supplier => Input => Process => Output => Customer
4M (and extensions)?
Man, Machine, Material, Method
(Money, Measurement, Milleau)
Market based view?
What does the customer want?
Resource based view?
What can we offer to the customer?
SWOT
SWOT: SW => internal, OT => external, environment
Strength, Weaknesses
Opportunities, Threats
PESTEL
Political, Economic, Social, Technological, Environmental, Legal
=> To study environment
